- Disliked: Staff & service, property conditions & facilities, room comfort
Royal Residence Review
royal residence review •room wasnt ready at 2pm to check in so had to wait until 2.30pm (even though online check in states 2pm) there was nobody else even staying in the hotel! •wifi didn't work on many occasions which was frustrating •there was a few hangers but nowhere to hang clothes which defeated having them in the first place. •no coffee/tea in the room but was a kettle, cups and sugar? •I presume nobody else was staying here because it was a building site, all maintenance work was going in outside and inside the building which was extremely noisy throughout my stay. •people drilling/sawing at early hours of the morning which was extremely loud and woke me up. there was no care for the customers and I was very disappointed my stay. •finally compared to the photo's I seen online of their hotel, my hotel room was nothing a like! all 84 photos show the hotel as it appears online and not in reality. I have attached photo's below, compare them yourself to the ones shown by the hotel themselves.