Standard Room (Shower 3 people) | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Royal Residence

3 out of 5
Royal Residence
Na Zboczu 67A, Gdansk, Pomerania

Reviews

7.6

Good

Rating 10 - Excellent. 64 out of 246 reviews" "
Rating 8 - Good. 107 out of 246 reviews" "
Rating 6 - Okay. 44 out of 246 reviews" "
Rating 4 - Poor. 17 out of 246 reviews" "
Rating 2 - Terrible. 14 out of 246 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

Ruta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help from owner.
Good rooms. Owner very helpful and helped booking ferries during hard conditions due to Ukrainian war. Really recommend this place.
Stayed 1 night in Mar 2022

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nice place for staying - friendly staff, comfortable bed. We arrived quite late about 10 pm and hot water was an issue, so the kids had to take a quick cold shower before going to bed, which was quite unpleasant for them. My husband and I waited for about 1,5 hours to take a bath. I liked the place though - pretty quiet and we had a very good rest.
Stayed 1 night in Jul 2021

8/10 Good

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at a castle
Great location with a nice view. Friendly staff and lovely atmosphere
Stayed 1 night in Oct 2020

8/10 Good

Ewa

Business traveler, Traveled with family
Liked: Property conditions & facilities
The only issue was the about the location, in the app was saying 1 mile from town but we 2.2 miles from the town to get to the Hotel even you have to take a around a hundred stairs to get to the Hotel’s steet
Stayed 1 night in Aug 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in quiet location - would recommend!!
Upon arrival we were met by a friendly receptionist who explained that we were being upgraded free to the master suite and the room was being cleaned and prepared, this was no longer than 30 minutes wait. The room was fantastic and spacious arranged over two levels albeit we only used the lower level. The bed is a double which looks small in the huge space but was amazingly comfortable. There was a fridge in the room and a spa bath. The room was on the top floor with no lift so for some this may be a concern but didn’t bother us. All encounters with the staff were excellent and they were always friendly, with even the chambermaid being smiley and saying good day. Some reviews have commented on the distance to the town ( long walk up a big hill) and we walked it once which took some 30 minutes, however the hotel staff pointed out the nearby tram stop and gave us a free map. The trams are very frequent (every few minutes) and take 3 minutes into town, we alighted after two stops at Centrum by the shopping centre and walked from there. All in all it was a very pleasant stay, quiet, relaxed and convenient. We didn’t have breakfast at the hotel as it was 30 PLN per head, instead we opted to breakfast in town which was circa 15 PLN each.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was clean and nice. breakfast was very good. check in easy and they spoke fairly good English. We had seen on some website featuring this hotel that there was a hot tub. I was so looking forward to it after a long day but when we got there we found there was not a hot tub. Apparently 2 rooms have a jacuzzi tub. we did not get one of those rooms. We ended up with public transportation as the couple who were coming with us and renting a car backed out because of virus fears. With public transportation it is a 15 min walk up a hill with many steps-after a trolley ride.
Stayed 2 nights in Mar 2020

2/10 Terrible

Cathal

Disliked: Staff & service, property conditions & facilities, room comfort
Royal Residence Review
royal residence review •room wasnt ready at 2pm to check in so had to wait until 2.30pm (even though online check in states 2pm) there was nobody else even staying in the hotel! •wifi didn't work on many occasions which was frustrating •there was a few hangers but nowhere to hang clothes which defeated having them in the first place. •no coffee/tea in the room but was a kettle, cups and sugar? •I presume nobody else was staying here because it was a building site, all maintenance work was going in outside and inside the building which was extremely noisy throughout my stay. •people drilling/sawing at early hours of the morning which was extremely loud and woke me up. there was no care for the customers and I was very disappointed my stay. •finally compared to the photo's I seen online of their hotel, my hotel room was nothing a like! all 84 photos show the hotel as it appears online and not in reality. I have attached photo's below, compare them yourself to the ones shown by the hotel themselves.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and good staffs in the hotel. Easy to locate and friendly staff
Stayed 3 nights in May 2019

10/10 Excellent

Moamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Dami, London

Liked: Staff & service, property conditions & facilities
I recommend staying in room number 2. The hotel staff are very friendly and you are very close to Gdansk central
Stayed 5 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2018

10/10 Excellent

Hitesh, Northampton England

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff very good road poor
Stay at the hotel was plesent and staff very helpful, communication good. Brakefast was very limited for non meat eaters. Parking not so good. Enjoyed my stay and if I return I would stay there again. Hotel signs would be better placed.
Stayed 6 nights in Sep 2018

8/10 Good

Ijaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Royal Residence - or Fawlty Palace?
The first problem with this hotel was getting to it. The location is only reached along a narrow, twisting and very bumpy track which was uncomfortable even an “all road”car. Parking is on the street and public transport is a significant walk away. The hotel is converted from one or more houses, no lift. The stairs were being decorated so we lugged our cases up two flights avoiding plastic sheeting and wet paint. The bedroom was large, clean and comfortable which was fine. No evening meal, so we walked half a mile down the hill to a restaurant. In the morning the breakfast room was small and overcrowded with a limited buffet. The highlight was that one of the legs fell off our table! When we told the staff they said “Yes, we know, we’ll fix it later”! I’ve had worse hotel experiences - but not for many years!
Stayed 1 night in Jul 2018

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly welcome
Nice hotel with a warm and friendly welcome. Staff friendly and helpful. The hotel is located in a quiet location. About a twenty five minute walk to the old town. But taxis are cheap at about thirty zloty.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a largely residential area this hotel has few amenities nearby but more than makes up for this when you are enjoying the quiet in your well decorated, very spacious room. For such accommodation only a twenty minute walk from the town center the prices are fantastic!
Stayed 1 night in Jun 2018
Response from Manager on Jun 12, 2018
Thx a lot. Greetings from Royal Residence Team.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
room was great. EXCEPT for wifi. very weak connection, slow internet. couldn't get my work done.
Stayed 2 nights in May 2018
Response from RR Team on Jun 12, 2018
Thx for this info. Our IT is checking this info.

10/10 Excellent

Pete, West Yorkshire , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay at Royal Residence. A bit outside Gdansk centre but there's a great tram service close by and taxis aren't bad. Accommodation was very clean and comfortable. Breakfast was great. I would definitely recommend to others. Thanks to the Royal Residence staff for making me so welcome.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gdansk Trip
Stayed here before, Nice Hotel and Good Location as well, only 10 min walk to either the Bus or Tram stop.. Or 15 walk to Station and the town.. Will stay here again

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

Amelia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the old town
The hotel was nice, with excellent staff and was like 20 min walking to the old town. The are was quite.
Stayed 2 nights in Nov 2017

8/10 Good

Monika S, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and quietly
That was my first staying in the Residence. Quiet area, clean and comfortable place. Very convenient. Close to public transport and Airport. Nice and friendly staff. Very helpful. Good and reach breakfast - full of choices. Shame, there is no Restaurant, but on the other hand it's close to town, so easy to eat out.
Stayed 2 nights in Jul 2017

6/10 Okay

Juozas

Disliked: Room comfort
Stayed 2 nights in Jun 2017

8/10 Good

s, London

Liked: Staff & service, property conditions & facilities, room comfort
average hotel
stay was ok shop are far the centre is far

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Martin , Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting place to stay in Gdansk
I stayed here in June 2016 for two nights in order to visit Gdansk and Frombork. It is comfortable and clean, in a quiet area but somewhat away from the Old Town. The staff are friendly, and they mentioned that it was a 25-minute walk to the Old Town and provided a map, but we found a car to be useful. The road in which the hotel is situated is rather bumpy, and parking is tricky as there is no official off-street parking other than on the dirt and grass opposite and a short, narrow area off the side of the road adjacent to the hotel. In the rain, the road was a little muddy. Despite these problems, my colleague and I enjoyed our stay and the hotel provided a nice breakfast.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Okay, but not great.
The "hotel" is extremely difficult to find. You will need to have a car to stay here. Not very far from the old city center, but too far to walk.

6/10 Okay

Jon, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building.
Nice old building but unfortunately takes a long time to get into the town centre. Nice big rooms.

8/10 Good

S, London

Liked: Cleanliness, staff & service, room comfort
Nice hotel but a little far from the shops and public transport. Nice friendly staff and helpful

2/10 Terrible

Mikael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You still don't understand : I booked thru your site, and got confirmation of my stay in the hotell. However, when I arrived they did not have my booking, and were also fully booked. i had to find another hotel. You did make a withdraw on my account for the night. Please refund my money. Rgds Mikael Magnusson

2/10 Terrible

Mikael, Gothenburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made the booking and payed in advance, one day ahead of my intended stay. I got confirmation of the booking, However when I arrived they did not have my reservation in their log !!! They were fully booked, so no possibility to arrange a room for me. I had to find another accomodation in the evening. I promise to never trouble you with any more bookings in the future. Mikael Magnusson

8/10 Good

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ernie Gilmour, Washington State, USA

Liked: Cleanliness, staff & service
Very interesting place to stay
This is a different type of place. Very interesting building. The ladies behind the counter were quite helpful and their English was excellent. The breakfast was good. Located too far from the old town. Use the taxi ordered by the staff. The taxi we used from the taxi stand down town charged us three times the amount we paid from the hotel.

10/10 Excellent

Aivars, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
It was amazing stay. Staff very helpful and nice. Lovely room. Would go back :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous stay .
Nice , helpfull staff . Gorgeous view for old town , very romantic huge room, comfortable big king bed .

10/10 Excellent

joanna, poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Very nice , friendly hotel, heplpfull staff. Rich breakfast , wonderfulll room, with wiev for Town, clean towels and beddings. Finallly I will back soon .

10/10 Excellent

Noemi, Bristol, City of Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff and luxurious decor
I stayed in Residence Isabel for two nights due to business. I really enjoyed my stay as I got a lovely spacious room, very clean, maintained to a high standard. Great location to the centre, free wifi and delicious breakfast served by friendly staff - I couldn't ask for more. The prices are very reasonable for what you get so I would definitely recommend this place to both leisure and business trips. I would definitely stay again. Gdansk is a wonderful place and this is the right place to stay for me.

8/10 Good

Ulrich, Zurich / SWITZERLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming family operation with personal touch
Checked in late and checked out early - had hardly enough time to enjoy this charming place. Appreciated the calm - Villa Isabell is not in the town center.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room from near by Hel
Hotel Willa Isabel was situedaed in a beuatiful hill. We ordered in websites de lux room, but we were getting the room far away from that!!! No jacuzzi, no mini- bar or fridgirator or even the smallest air-conditioning! Sun was shining for the whole day in our room, and there was no help for that (for.e.x.shadowcurtains) And the bed was so un-comfortable! Near by Willa Isabel there is a beach which is called "Hel" but in Isabel we were in our own "Hell". Except when we left the room. So don´t order from the websites before you make sure what kind of room you are gonna get from Willa Isabel.

2/10 Terrible

Anna-Pia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Niklas

Stayed 1 night in Jul 2023

8/10 Good

Aleksi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

6/10 Okay

Fabian

Stayed 2 nights in Jul 2022

8/10 Good

Valtteri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kiva paikka, mukava henkilökunta, hyvä aamianen. Hinta/laatusuhde oli mielestäni kohdallaan. Menisin uudestaan. Miinuksena, huoneistossa oli aika kylmä (huom. tammikuu) ja muiden asukkaiden äänet kuuluivat helposti huoneeseen.
Stayed 1 night in Jan 2022

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022