Ratings based on 1,062 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, quiet, clean, affordable

Posted Oct 14, 2017
I had a pleasant stay at the comfort suites Milwaukee airport. Hotel was quiet. Room was comfortable. Parking was adequate. Staff was polite and helpful.
Comment from Hotel Management
Oct 16, 2017 by Clint Wills, Hotel Management
Thank you so much for your kind comments regarding our staff, parking and your room in general. I will be sure to share your great comments with our entire team. Sincerely, Clint Wills General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Late night stay

Posted Oct 2, 2017
Pros: Convenient to the airport, quiet room
It was a quick overnight stay after a late flight
Comment from Hotel Management
Oct 2, 2017 by Clint Wills, Hotel Management
Thank you for providing feedback on your recent stay at the Comfort Suites Milwaukee Airport. We truly appreciate your comments and have shared them with our entire team. Sincerely, Clint Wills General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but could use some updates

Posted Sep 29, 2017
Stayed here after a Brewers/Cubs game and it was a decent hotel. It's pretty far from anything downtown but you can definitely find some restaurant, shoppings, etc not too far away. Beds were a little uncomfortable but room was clean so that helped. Staff was friendly and helpful. Breakfast was complimentary and pretty good.
Comment from Hotel Management
Oct 2, 2017 by Clint Wills, Hotel Management
Thank you for your comments regarding your recent stay at our hotel for the Brewers/Cubs game. Sincerely, Clint Wills General Manager
2 out of 5
by A verified traveler from Graham, WA

Close to airport but dirty and dated

Posted Sep 28, 2017
Pros: Nice staff
Cons: Lots
Location: Close to airport
We stayed here to be close to the airport for an early morning flight and that was about the only positive about staying here. While the staff was polite, our room was smelly, dirty and dated. The beds were very uncomfortable and the pull out sofa, which was listed as fitting 2 people, was smaller than a full size bed. My two boys were squished:( I will not stay here again and would not recommend it to anyone.
Comment from Hotel Management
Oct 2, 2017 by clint wills, Hotel Management
Thank you for taking the time to post feedback regarding your stay. I have alerted housekeeping to your comments so that these issues can be rectified immediately. Sincerely, Clint Wills General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Short but Sweet

Posted Sep 15, 2017
Pros: The front desk girl was amazing! Great for the convenience and the rate
Cons: The Only thing I could think to improve is the pillows and the quilt. It is far better than the average but not the best.
Location: The airport...
We only stayed a few hours. needed to catch an early flight. The check in Girl was awesome! sweet and cherry, super accommodating. The rooms were quiet, clean and comfortable.
Comment from Hotel Management
Sep 18, 2017 by Clint Wills, Hotel Management
Thank you for such a great review and for recognizing our front desk agent. Sincerely, Clint Wills General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from central Wisconsin

Posted Sep 4, 2017
Nice room, nice pool facility, breakfast is okay has a decent amount of options however the room it's served in when it's busy is not the best setup. Some of the staff are friendly some are not but you get that anywhere you go.
Comment from Hotel Management
Sep 5, 2017 by Clint Wills, Hotel Management
Dear JT: Thank you so much for posting a review about your recent stay at the Comfort Suites Milwaukee Airport. We appreciate your feedback and will use it to both recognize our team for a job well done and to improve our service and offerings. Sincerely, Clint Wills General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice Hotel if you don't mind waiting to check in.

Posted Aug 23, 2017
Pros: Good location
Cons: Better staffing at the front desk
Location: Close to the airport, but not too close.
The room was nice, the hotel is nicely situated for both the Airport and local businesses, But the Front Desk seems to be handled by one person who takes care of other duties as well. Very busy person particularly for checkin.
Comment from Hotel Management
Aug 24, 2017 by Clint Wills, Hotel Management
Dear Muffinman: Thank you for choosing the Comfort Suites Milwaukee Airport while in Milwuakee. I would like to apologize for the wait during check-in. Usually we do almost always have two people on the front desk to cover check-ins and guest requests. We hope to see you again soon. Sincerely, Clint Wills General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
My family was in town for vacation and a Brewers game. The hotel staff was very friendly and helpful. Loved that the breakfast area was also used as a pub in the evening and provided two complementary drinks for us as well! The hotel staff was able to provide good suggestions for restaurants and things to do in the Milwaukee area. My only complaint would be that it was quite busy all during the breakfast hours, with many guests taking up space in the already crowded area with their luggage as well. (Maybe provide an area for people awaiting the shuttle with their luggage or encourage them to leave their luggage in their rooms?) Also, it appeared that there were many construction workers staying there as well, and the carpet in the halls had dirt and mud clumped in the hallways.
Comment from Hotel Management
Aug 15, 2017 by Clint Wills, Hotel Management
Hello: Thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. I'm so happy that you found the staff friendly and helpful and that you enjoyed the breakfast/pub area. I do like your comment regarding luggage in the breakfast room and will take that up with our staff. We do indeed currently have a few construction folks staying with us that does cause a little more dirt in the hallways. We have spoken to our housekeeping staff to ensure we stay more on top of this. Sincerely, Clint Wills General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great family friendly hotel

Posted Jul 24, 2017
Pros: Close to freeway (easy access to downtown, east side)
Cons: Air conditioners in the hallways on the 2nd floor (south facing) didn't seem to be operating.
Great stay. Staff was very helpful with getting extra supplies for us after grandson vomited in the car on the way down. Hotel was busy but food was kept restocked well during breakfast. They did wonderful job explaining to a group in the pool area that having pizza and beer bottles could potentially shut down the fun for the entire place. Would recommend to others.
Comment from Hotel Management
Aug 15, 2017 by Clint Wills, Hotel Management
Dear bj: Thank you for the honest feedback regarding your stay. I will be sure to share your kind comments with our entire team and also discuss the comments regarding air conditioners with our maintenance staff. We hope to see you again soon. Sincerely, Clint Wills General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Friendly staff! They did whatever they could to make your stay the best.
Comment from Hotel Management
Aug 17, 2017 by Clint Wills, Hotel Management
Thank you for the feedback regarding your recent stay. Please let me know if there's anything we could've done better to improve the review score as we view feedback as a gift and want to ensure we do everything we can to provide each and every guest with an enjoyable stay. Sincerely, Clint Wills General Manager