Ratings based on 222 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from plainfield, Il

Hotel close to the zoo

Posted Aug 13, 2017
I would stay at this hotel again . Love the fire pit during the evening and the sitting area around it. Plus enough furniture all around the patio very comfortable
3 out of 5
by A verified traveler

Poor breakfast

Posted Jun 26, 2017
For the price I would expect a good breakfast. There is none. Poolnis tiny. More like an oversized hot tub. Will try Hilton next time.
Comment from Hotel Management
Jul 4, 2017 by Michelle, Hotel Management
Thank you for your recent stay with our hotel. I do apologize that the Courtyard Brand does not offer a complimentary breakfast. There are sometimes packages that do include breakfast. Thank you again and we hope you have a happy 4th :-)
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Nice place, friendly staff

Posted Jun 14, 2017
Room was clean, super comfy pillows! Pool clean, room had nice view. We had a good time.
Comment from Hotel Management
Jul 4, 2017 by Michelle, Hotel Management
Thank you so much for your recent stay and your kind words about the hotel! We look forward to your next trip to Milwaukee. Happy 4th :-) MIchelle
4 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Drove from Chicago O'Hare

Posted Jun 9, 2017
Chose the location because it seemed easier than a downtown hotel for a late arrival on a Friday night. Location was perfect, hotel was clean, staff was friendly and the bed was comfortable. I would stay here again.
Comment from Hotel Management
Jul 4, 2017 by Michelle, Hotel Management
Thank you so much for your recent stay and your kind words about the hotel and the team! We look forward to seeing you on your next trip to Milwaukee! Happy 4th :-) Michelle
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Pros: Clean, amenities were excellent.
Cons: The closures on the doors to rooms need adjusted. Doors shouldn't slam that loudly. Same is true for the west entrance door.
Good value for graduation weekend. Easy drive to downtown.
Comment from Hotel Management
Jun 5, 2017 by Michelle, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Michelle
4 out of 5
by Tracy

Nice enough hotel to revisit

Posted May 4, 2017 on Hotels
The beds are were not the most comfortable, and they made a lot of noise. Also, I was disappointed that the outdoor firepit they feature in the photo's was not working. Other than that, we had a pretty nice stay and would probably stay here again. OH...our two queen room says it has a fridge AND microwave but there was no microwave. HOWEVER, a very nice employee heard me ask the front desk girl about getting one and he quickly went off and found one to bring to our room!!
Comment from Hotel Management
May 12, 2017 by Michelle, Hotel Management
Tracy, Thank you for your review. I am glad to hear that overall your experience was positive and I'm truly happy that the team got you taken care of with a microwave. I am truly sorry about the outdoor fire pit. We did have a part that needed to be replaced and we are hoping to have that back up and running in about a week. Thank you for choosing to stay at our hotel and we hope to see you again in the future. Michelle
5 out of 5
by rosalind

Fantastic Hotel for the Price

Posted Apr 24, 2017 on Hotels
Super clean, updated hotel. Beds were VERY comfortable. Room and bathroom were CLEAN CLEAN CLEAN! Pool was small for kids but clean. Hotel staff were great. The lobby bar/restaurant was perfect for a light meal. You are in South Milwaukee, so the area is the area.
Comment from Hotel Management
Apr 27, 2017 by Michelle, Hotel Management
Dear Guest, I appreciate your positive feedback about our hotel and the great review :-) We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. See you soon! Michelle
5 out of 5
by A verified traveler

Nice hotel in an excellent location

Posted Apr 18, 2017 on Hotels
Great location if you want to be at the airport, but it's also not a bad location for getting downtown because the interstates are close. Probably 15 minutes to downtown or the lakefront during light traffic. The hotel itself is in good condition and staff were friendly. Our bed was comfortable and the bathroom was nice. The room would have been a little more comfortable if it contained less furniture. The downside of having a king bed plus a desk and a wardrobe and a coffee table and a pullout sofa is that there isn't much floor space left and the room ends up feeling smaller than it really is.
Comment from Hotel Management
Apr 23, 2017 by Michelle, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that your stay was pleasant. I will share your comments with our team and we look forward to serving you the next time your travels bring you to Milwaukee. Michelle
5 out of 5
by A verified traveler

Nice Stay

Posted Apr 10, 2017 on Hotels
Nice hotel, small pool area, and slow bar service in evening. Otherwise, room and atmosphere was great.
Comment from Hotel Management
Apr 12, 2017 by Michelle, Hotel Management
Thank you for your review and your recent stay. I am glad to hear that overall your experience was positive. I am sorry that the bar service was slow for you. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Michelle
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
The hotel was clean. The rooms were comfortable. My only problem was the kids running in the hallways.
Comment from Hotel Management
Apr 10, 2017 by Michelle, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear about the kids running in the hallways. We hope to see you the next time your travels bring you to Milwaukee. Michelle