Ratings based on 434 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel

Posted Aug 22, 2017
Fast easy check in, welcoming staff, clean rooms. Foods not so great, overall, you get what you paid for.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Posted Jul 8, 2017
Hotel was much nicer than expected for the price. Would definitely stay again and recommend to others.
Comment from Hotel Management
Jul 8, 2017 by Mat M, Hotel Management
Hi McKenzie: Thanks for taking the time to write us a review. We're glad you got more than you bargained for - and hope to see you back with us in the future. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jul 8, 2017
Nice rooms. Great pool, restaurant/bar and a Starbucks in the same building. Will definetly stay there again
Comment from Hotel Management
Jul 8, 2017 by Mat M, Hotel Management
Hi Julie: Thanks for taking the time to complete a review. We appreciate the kind feedback on the pool, restaurant and Starbucks café. Hope to see you again soon! -Mat General Manager
2 out of 5
by A verified traveler from S

Okay

Posted Jul 8, 2017
Out of date, broken toilet seat, cold pool makes for an less than average stay
Comment from Hotel Management
Jul 8, 2017 by Mat M, Hotel Management
Hello! Thank you for your feedback during your stay. I'm sorry that you had some challenges with you stay and hope that next time we can better meet your expectations. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 3, 2017
Pros: it was clean and the restaurant staff were pleasant
The staff were very helpful; especially our door was unable to open.The maintenance worker on duty was kind and helpful in getting our door opened.
Comment from Hotel Management
Jul 7, 2017 by Mat M, Hotel Management
Greetings: Thanks for staying with Crowne Plaza where we make Business work better. We appreciate the feedback and hope to see you back ato ur hotel in the future. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Janesville, WI

Close to airport

Posted Jul 2, 2017
Great hotel. Nothing bad to say... Would deffinley stay again.
Comment from Hotel Management
Jul 3, 2017 by Mat M., Hotel Management
Hi Krb: Thanks for staying with us. Hope to see you back at our hotel again in the future. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Very clean. Friendly staff. Conveniently located.
Comment from Hotel Management
Jul 3, 2017 by Mat M, Hotel Management
Thank you for the great review! We're glad our staff took care of you - and that you enjoyed our level of cleanliness. Sincerely, Mat Meadows, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
Very clean rooms, awesome staff. Room rates very affordable.
Comment from Hotel Management
Jul 3, 2017 by Mat M, Hotel Management
Hello! Thanks for staying with our hotel. We appreciate your feedback and hope to see you at our property again soon. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Wisconsin, USA

Extremely accommodating

Posted Jun 27, 2017
Pros: The accommodating staff, comfortable beds, clean and adequate size rooms, delicious meals/pleasing restaurant/room service, and airport shuttle.
Location: It is located near the airport and there are several dining options in the area.
My husband and I are world travelers and have stayed at the Crown Plaza, Milwaukee airport, on several occasions. The staff members, at every level of any service, are always personable and professional. I especially want to thank Johnathon, the front desk manager, for his understanding and accommodation of my needs during my recent stay.
Comment from Hotel Management
Jul 3, 2017 by Mat M, Hotel Management
Hello JK: Thanks for the great review of our hotel. We appreciate your feedback and the recognition of Johnathon at the front desk. We look forward to welcoming you back again in the future. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was close to the airport

Posted Jun 24, 2017
Pros: The staff was good and the room was good
Location: Located near the airport and an easy drive.
The people working at the hotel were helpful and polite. They all had smiles on their faces. The room was clean and neat.
Comment from Hotel Management
Jun 26, 2017 by Mat M, Hotel Management
Thanks for staying with Crowne Plaza where we're making travel work better! It's great to hear you enjoyed your stay and we hope to see you again soon. Sincerely, Mat Meadows, CHA General Manager