Ratings based on 447 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
Clean and comfortable room. Pleasant and courteous staff. Easy check in and out. It was quiet and I was able to get a good night of sleep.
Comment from Hotel Management
Sep 14, 2017 by Mat M., Hotel Management
Hello! Thanks for staying with us at Crowne Plaza Milwaukee Airport. We appreciate your business and look forward to seeing you soon. Sincerely, Mat Meadows
3 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WI

Pricey

Posted Sep 11, 2017
Pros: I did like that they had ample free parking.
Cons: The prices could be a bit more affordable.
Location: Shopping, museum, Miller tour, movie theaters and parks.
I did find this hotel to be a little pricey for what it is. It seemed to me that they think they are offering a 5 star hotel but it's more like a 3 star hotel. Restaurant and bar very expensive and the food is just okay. The room was very clean with the exception of some hair in the sink. I had to set the thermostat up to 85 in order to maintain a 68 degree room but family in other rooms said theirs worked just fine.
Comment from Hotel Management
Sep 11, 2017 by Mat M., Hotel Management
Kat- Thanks for taking the time to write a review of our hotel. We appreciate your comments and will follow up on that thermostat. We look forward to welcoming you back in the future. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Milwaukee

Friendly, informative and helpful staff...

Posted Sep 11, 2017
Pros: Everything, especially the staff!
The entire experience at the Crowne Plaza was fabulous... my wife and I are from the area and were having some construction work done at home and decided to stay away from the dust for a night. The room was very neat, well cared for and clean and comfortable. We went to see a movie down the street after check in and decided to have a late dinner at the Altitude in the hotel. WOW! The food was excellent and the service matched that! We had an appetizer that could have served 4 of us and our menu selections (Mussels & Pasta for my wife & Wedge salad for me) were out of this world! We asked the waitress to speak to the chef and she brought out Arturo the cook who was on duty... The chef (Mike?) was doing 2 or 3 weddings in the facility at the same time, but he stopped by a little later... all were wonderful and accommmodating and informative! We enjoyed this night away so much we will be recommending this to our friends and will come back ourselves soon. Everyone took time out from a busy night to chat and help out and again the food was awesome! Thank you all for a fabulous night! Fran and Christina
Comment from Hotel Management
Sep 11, 2017 by Mat M., Hotel Management
Fran and Christina- Thank you for staying with us - and for all of the great feedback. We always enjoy hearing about how our team goes above and beyond...and the quality of their food. We look forward to being your home away from home should the need arise in the future. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Eugene, OR

Nice hotel

Posted Sep 10, 2017
Friendly Staff, clesn and quiet, great breakfast fairly priced!
Comment from Hotel Management
Sep 10, 2017 by Mat M., Hotel Management
Hi Mike: Thanks for staying with us at Crowne Plaza Milwaukee Airport and for sharing a review with other travelers. We appreciate your business and look forward to welcoming you back in the future. Sincerely, Mat Meadows General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice rooms and convenient, but...

Posted Sep 9, 2017
This hotel is nice and convenient to the airport. Parking is free and is out the front, just like at a supermarket. The big downer was the housekeeping. For some reason our room was only half cleaned. Literally. Right down to only one of the two beds made. Some items were replace and others not. It was like they got interrupted halfway through the job. But the reception staff were friendly and helpful and were quick to fix the problem. Hopefully it was just an anomaly.
Comment from Hotel Management
Sep 11, 2017 by Mat M., Hotel Management
Stephanie- Thanks for sharing your feedback with us! We are sorry to hear that we did not complete a full service of your room during your stay - this is surprising, and we are sorry for any inconvenience. We appreciate hearing about it so we can follow-up. Sincerely, Mat Meadows General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Very modern, clean room

Posted Sep 6, 2017
Pros: The bed, bathroom and the room in general were comfortable and modern. I especially liked the pitch black curtains, which made me sleep like a champ!
Cons: I used to clean hotel rooms, so I know how things work. I got a knock on the door at 9:15 in the morning and she didn't say housekeeping and scared
Location: Just a lot of hotels and the airport.
The hotel was extremely nice and the room was very comfortable and clean. The only thing I didn't like was the comforter as it was thin and I live in the South, so I froze all night long. The bed was amazing though and the amenities were great. I would definitely recommend this hotel to anyone. P.S. The housekeeping lady knocked on my door at 9:15 AM and didn't state who she was and scared me to death. Checkout wasn't until 11 AM and when I used to clean hotel rooms, we had a list of who checked out and who didn't and cleaned rooms in order by that list. She should have checked that before bothering/scaring me.
Comment from Hotel Management
Sep 8, 2017 by Mat M, Hotel Management
Julie- Thanks for taking the time to review our hotel - we're glad you had a great experience staying with us. I'm sorry that we disturbed you so early with housekeeping. We look forward to welcoming you back. Sincerely, Mat Meadows
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 26, 2017
Very friendly staff, and easy check in. Room was very clean and bed was very comfortable.
Comment from Hotel Management
Aug 28, 2017 by Mat M, Hotel Management
Karen: Thanks for giving us the opportunity to accommodate you on your recent stay at Crowne Plaza Milwaukee Airport. We appreciate your business and hope to see you back at our hotel again soon. Sincerely, Mat Meadows General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Royal Palm Beach, Fl

One night stay. Close to airport.

Posted Aug 24, 2017
Arrived late to the hotel due to a late flight. Accommodating staff.
Comment from Hotel Management
Aug 24, 2017 by Mat M, Hotel Management
Diane: Thanks for taking the time to write us a review - we appreciate your business and are glad to hear that our staff took good care of you. We hope to see you back at our hotel in the future. Sincerely, Mat Meadows General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Painesville, Ohio

It was ok....

Posted Aug 23, 2017
It was ok. It presents as a high end hotel, but in actuality, its nothing special. The employees were ok, and the room was ok, clean, and comfortable, if not a bit outdated. It was a good deal through Expedia. Breakfast is not included, but available to purchase in their restaurant. They have a shuttle to the airport, and local restaurants, which was nice!
Comment from Hotel Management
Aug 25, 2017 by Mat M., Hotel Management
Adam: Thanks for staying with us at Crowne Plaza Milwaukee Airport. I'm glad that your room was clean and comfortable - and stay tuned, because we're about to upgrade the hotel over the upcoming year. We appreciate your feedback and hope to see you again soon. Sincerely, Mat Meadows General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel

Posted Aug 22, 2017
Fast easy check in, welcoming staff, clean rooms. Foods not so great, overall, you get what you paid for.
Comment from Hotel Management
Aug 24, 2017 by Mat M, Hotel Management
Hi Joe: Thanks for taking the time to write us a review. I'm glad to hear that our rooms were clean, check in was fast and that our staff took good care of you. We look forward to welcoming you back in the future. Sincerely, Mat Meadows General Manager