East Asia Royale Hotel

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Desk, blackout drapes, rollaway beds, free WiFi
Desk, blackout drapes, rollaway beds, free WiFi
Desk, blackout drapes, rollaway beds, free WiFi
Desk, blackout drapes, rollaway beds, free WiFi

Overview of East Asia Royale Hotel

East Asia Royale Hotel

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
National Highway, General Santos, 9500

Explore the area

  • Popular LocationSt. Paul Novitiate Park3 min walk
  • Popular LocationKCC Mall of Gensan10 min walk
  • Popular LocationNotre Dame of Dadiangas University18 min walk
  • AirportGeneral Santos (GES)42 min drive

Choose dates to view prices

About this area

General Santos

Located in General Santos, East Asia Royale Hotel is in an area with good shopping. Robinsons Place Gensan and KCC Mall of Gensan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore St. Paul Novitiate Park.

What's nearby

  • St. Paul Novitiate Park - 3 min walk
  • Robinsons Place Gensan - 9 min walk
  • KCC Mall of Gensan - 10 min walk
  • Notre Dame of Dadiangas University - 18 min walk
  • General Santos City Museum - 6 min drive

Getting around

  • General Santos (GES) - 42 min drive

Restaurants

  • BigBen Steaks and Grills - 6 min walk
  • Chowking - 7 min walk
  • Mang Inasal - 7 min walk
  • Mint Cafe - 8 min walk
  • Gusteau's Crab Hauz - 8 min walk

About this property

East Asia Royale Hotel

3.5-star hotel with free airport shuttle and business center
This hotel features a restaurant, 24-hour room service, and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. All 12 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, showers, and phones.
East Asia Royale Hotel offers 12 air-conditioned accommodations with coffee/tea makers and slippers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 24-hour room service

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

More

  • Designated smoking areas

Restaurants on site

  • Royal Lounge

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight)
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for PHP 700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 18 out of 65 reviews
5 - Excellent 28%
Rating 4 - Good. 29 out of 65 reviews
4 - Good 45%
Rating 3 - Okay. 8 out of 65 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 65 reviews
2 - Poor 11%
Rating 1 - Terrible. 3 out of 65 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.8/5

Staff & service

2.8/5

Amenities

3.6/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
It's an okay hotel. Dated but properly maintained. The room was roomy and clean. Grounds and surroundings also clean. However, the front desk staff needs to all be fired. They lack the most basic manners, to be nice and friendly, to their customers. Replace them all and the hotel's ratings would go up for sure. Hope management is reading this!
Stayed 2 nights in Mar 2022

3/5 Okay

hot and cold shower not functioning well
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Was wonderful. Staff was excellent. Good Breakfast. Clean room
Stayed 2 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay
It was nice for a break and appreciated when the electricity went out in the city but we still had power and air condition
Stayed 6 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020