“I did not receive check-in information until I called the manager at 4 pm on the day of check-in. She did say that she thought she had sent them, but in checking back , she noticed they had not been delivered . The manager noted , “don’t mind the stairs, we are renovating.” The stairs were steep and dirty/unswept. The whole entry way and staircase was unappealing and challenging to climb and descend. The railings were difficult to grip because they were attached too close to the wall. The……
“I did not receive check-in information until I called the manager at 4 pm on the day of check-in. She did say that she thought she had sent them, but in checking back , she noticed they had not been delivered . The manager noted , “don’t mind the stairs, we are renovating.” The stairs were steep and dirty/unswept. The whole entry way and staircase was unappealing and challenging to climb and descend. The railings were difficult to grip because they were attached too close to the wall. The……
Renee D.