Ratings based on 54 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
Very convenient to the airport. Nice updated rooms.
Comment from Hotel Management
Jul 3, 2015 by Myriam, Hotel Management
Thank you for your nice feedback. Kind regards, Myriam FISCHER, Customer Care Crowne Plaza Geneva
5 out of 5
Recommended
for Everyone
by A verified traveler from london, UK

Nice hotel very close to the airport

Posted May 18, 2015
Staff were great, gave us maps and directions telling us where the main attractions were and how to get there. The room was very clean and the bed very comfortable. Me and my husband really enjoy walking so we liked that we had a bit of distance from all the shops so that we could walk there. Overall I would stay here again on my next visit to Geneva.
Comment from Hotel Management
May 23, 2015 by Crowne Plaza Geneva, Hotel Management
Thank you for your lovely feedback. It is great to read that you enjoyed your stay with us and that everything was up to your expectations. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Everywhere USA :-)

A beautiful, modern hotel

Posted Jan 2, 2015
Our stay was fantastic! There was a shuttle to take us directly from the airport to the hotel, which I loved. Even if you decide not to use the shuttle for some reason, you can easily take the 10 bus to the hotel, as it is not very far away and there is a bus stop directly in front of the hotel. You can also use that same bus to see the sights of the city. The hotel provides you with a transportation pass so you can explore, which is fantastic. It was super easy to navigate the city too. Believe me, I am directionally challenged, if I can get around without getting lost, so can you. Lol. Just do a quick google of things to do and see in the city, and have fun. The rooms were beautiful and modern, and provided a nice view, especially when it started to snow over the city. They provide tea, coffee, and hot chocolate in your room, which is perfect after a long day of exploring on a chilly day. They also put delicious chocolates and little cookies in your room. We had the opportunity to eat breakfast and dinner once each at the hotel, and the food was great. We loved the fresh croissants and hot chocolate during breakfast. It hit the spot. And the sliders at dinner were absolutely delicious. There is also an italian restaurant two buildings over, if you are in the mood for something else. The staff was super friendly and helpful. We would definitely stay there again.
Comment from Hotel Management
Mar 7, 2015 by Customer Care, Hotel Management
Dear Dee, We sincerely thank you for having taken the time to publish this review on the Crowne Plaza Geneva. We are delighted to read that everything was up to your expectations. We hope to see you again soon in Geneva. Myriam FISCHER, Customer Care
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Silicon Valley CA

Close to the airport, easy to travel downtown.

Posted Dec 14, 2014
Pros: Proximity to the airport and bus line to downtown. It's also really well maintained.
This is a very nice business hotel in a great city. The free bus/trolley pass makes it trivial to travel from the hotel downtown. The hotel bar is nice and lively. And it's super-convenient to GVA. I would definitely stay again.
Comment from Hotel Management
Mar 12, 2015 by Crowne Plaza Geneva, Hotel Management
Dear Fraser, Thank you for your kind words. We hope to welcome you back soon ! Best regards, Myriam FISCHER, Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Out of town centre but good location.

Posted Dec 13, 2014
This hotel is a few miles out from the city centre but due to the free travel ticket this is not really an issue. The hotel is in a good location next to a huge shopping complex. As we were only staying for the weekend the hotel was an ideal choice for a short stay and offered everything you would expect. Would not hesitate to recommend this hotel and will certainly consider staying here on our next visit.
Comment from Hotel Management
Mar 12, 2015 by Crowne Plaza Geneva, Hotel Management
Dear andy, Thank you for taking the time to share your feedback about your last stay. It is great to hear that you had a nice stay with us and that you enjoyed our hotel's location. Looking forward to see you again soon. Myriam FISCHER Customer Care
5 out of 5
Recommended
for Business Travelers
by A verified traveler

The best beds....ever

Posted Nov 20, 2014
Pros: The room, bed, staff.
I have spent the last 20 weeks in premium hotels all over the world and this hotel has the most amazing beds ever.
Comment from Hotel Management
May 30, 2015 by Customer Care, Hotel Management
Thanks for much for your kind words. Crowne Plaza's Sleep Advantage program guarantees you of a great night sleep with our luxurious bedding.
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul Turkey

Very good one

Posted Nov 18, 2014
This hotel is really good. Its extremly clean. And very close to the airport and to the bus station also. Very good.
Comment from Hotel Management
May 30, 2015 by Customer Care, Hotel Management
Thank you for your kind words. It is great to hear that you appreciated the hotel's cleanliness
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

Perfect

Posted Nov 14, 2014
The hotel is really very good. If i go to Geneva again. I will stay there again. The room, staff and everythings were perfect. I recommend it to every one.
Comment from Hotel Management
May 30, 2015 by Customer Care, Hotel Management
Thank you for your lovely comment. We appreciate. Customer Care Crowne Plaza Geneva
3 out of 5
by A verified traveler from NY State, USA

Good hotel but restaurant food sub-par

Posted Nov 13, 2014
It's difficult to find this hotel close to Geneva Airport - tiny signs and complicated route. The hotel itself has an attractive lobby, restaurant, and rooms. But the food was just pretty terrible. Despite the very nice ambiance and dedicated, energetic wait staff, the portions were TINY (and we're not big eaters) and definitely not worth the overly high prices ($25 or more for a very SMALL portion of an Indian dish and a pasta dish). The desserts looked nice, but the tarte tatin was terribly bitter, suggesting caramel was burnt. Walnut tart had an off taste. Sadly, one of the worst meals we've had in a long time. Mini-bar prices also very high. Wouldn't stay again.
Comment from Hotel Management
May 30, 2015 by Customer Care, Hotel Management
Dear C&B. We are sorry to hear that your visit in our restaurant didn't meet all your expecations. Be assured your comments have been shared with our Chef and restaurant manager and corrective actions will be put in place. Looking forward to welcoming you back. Crowne Plaza Geneva
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Excellent service with top notch accommodations.

Posted Nov 12, 2014
Pros: Clean. Friendly staff.
Cons: Need more like this.
Location: Geneva, Switzerland. Convenient to the airport.
Friendly service from the receptionist to the cleaning people. Even the wait staff at the restaurant were highly accommodating. One of the best stays I have had.
Comment from Hotel Management
May 30, 2015 by Customer Care, Hotel Management
Dear Lomipeau Thank you for your nice feedback. We are so happy to read that our team members made your stay memorable. Be assured we will share your compliments with the whole team. Comments like yours are a great factor of motivation for all of us. Again, we would like to thank you for your kind words and we hope to have the opportunity to welcome you back soon at the Crowne Plaza Geneva. Myriam Fischer, Customer Care Crowne Plaza Geneva