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Reviews

4.3 / 5Very Good
307 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-22. Try updating your dates to see prices for your trip.

    About this area

    Geneva

    Located in Geneva, Fairmont Grand Hotel Geneva is in the city center and on a lake. Flower Clock and Jet d'Eau Fountain are notable landmarks and Vitam Water Park is a popular area attraction. Traveling with kids? Consider Paquis Baths and Geneve Plage. Our guests appreciate the hotel's central location.

    Getting around

    • Mole Tram Stop - 12 min walk
    • Geneva Station - 14 min walk
    • Geneva (GVA-Cointrin Intl.) - 7 min drive

    Restaurants

    • Il Vero – Restaurant offering Italian cuisine. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.
    • Le Grill – Steakhouse offering French cuisine. Serves lunch and dinner daily.
    • Lou One – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
    • FloorTwo Lounge – Bistro offering international cuisine. Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.

    About this property

    Fairmont Grand Hotel Geneva

    4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and a health club are onsite. All 412 rooms boast iPads and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LED TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: CHF 35 per day
    Valet parking: CHF 35 per day
    Parking height restrictions apply
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request
    Roundtrip train station shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CHF 50 for adults and CHF 25 for children
    4 restaurants and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Arcade/game room
    Fitness center
    Full-service spa
    Indoor pool
    Nightclub
    Outdoor pool
    Pilates classes
    Playground
    Shopping
    Steam room
    Yoga classes

    Family friendly

    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's club (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Outdoor pool
    Playground
    Supervised childcare/activities (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Free grocery shopping service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    English
    French
    German
    Italian
    Portuguese
    Spanish

    Business services

    12 meeting rooms
    Business center
    Conference space (11582 square feet)

    Outdoors

    Garden
    Terrace

    Spa

    12 treatment rooms
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms
    Sauna
    Spa open daily
    Steam room
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair accessible (may have limitations)
    Wheelchair-accessible parking
    Wheelchair-accessible public washroom
    Wheelchair-accessible concierge desk
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible fitness center
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant
    Wheelchair-accessible lounge

    More

    Designated smoking areas
    Fireplace in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding
    Linens
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Bidet
    Free toiletries
    Hair dryer
    Shampoo
    Soap
    Toilet paper
    Towels

    Entertainment

    Cable channels
    iPad
    LED TV
    Pay movies
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board (on request)
    Laptop-friendly workspace
    Phone
    Safe
    Slippers
    Turndown service
    4.3

    Very Good

    5 - Excellent
    163
    4 - Good
    96
    3 - Okay
    27
    2 - Mediocre
    13
    1 - Poor
    8
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location and comfort!

    Stayed 1 night in Jan 2020

    1/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Upon checking in we WERE NOT notified that New Year's Eve festival would be taking place right outside the hotel. We were aware that there would be fireworks but did not know that a loud concert would take place until 3:00AM. Music was so loud that not even noise cancelling headphones helped. Had to leave for flight out at 5:00AM so got absolutely no sleep. Complained to management but they said we should have expected this since it was New Years Eve and refused to reimburse us for the 1 night stay. Completely unacceptable to not be able to get some sleep in your hotel room!

    Stayed 2 nights in Dec 2019

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Attention to details, very friendly staff and it’s location across from the lake.

    Stayed 2 nights in Dec 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    No Shame for Kempinski.

    It was great, but Kempinski and hotels.com destroyed our Christmas . We booked 3 days on accident within 10’min of booking our vacation we called hotels.com to cancel 2 days. We wanted to stay only one night in Geneva, Switzerland. Kempinski denied our cancellation even hotels.com . Kempinski said they cannot refund even though we checked out. Also I saw many people complain while we were trying to check out. They Had so many clients they could’ve booked our two nights to someone easily. Very upset at Kempinski always went to their hotel even in Germany when I traveled from USA. I am very upset and will never ever stay at Kempinski again. Four Seasons hotel see you soon.

    Stayed 3 nights in Dec 2019

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