- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfort!
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Located in Geneva, Fairmont Grand Hotel Geneva is in the city center and on a lake. Flower Clock and Jet d'Eau Fountain are notable landmarks and Vitam Water Park is a popular area attraction. Traveling with kids? Consider Paquis Baths and Geneve Plage. Our guests appreciate the hotel's central location.
It was great, but Kempinski and hotels.com destroyed our Christmas . We booked 3 days on accident within 10’min of booking our vacation we called hotels.com to cancel 2 days. We wanted to stay only one night in Geneva, Switzerland. Kempinski denied our cancellation even hotels.com . Kempinski said they cannot refund even though we checked out. Also I saw many people complain while we were trying to check out. They Had so many clients they could’ve booked our two nights to someone easily. Very upset at Kempinski always went to their hotel even in Germany when I traveled from USA. I am very upset and will never ever stay at Kempinski again. Four Seasons hotel see you soon.