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Hotel Astoria

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Astoria

Hotel Astoria

3.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
6, Place de Cornavin, Geneva, GE, 1201

Explore the area

  • Popular LocationMont Blanc Bridge8 min walk
  • Popular LocationPatek Philippe Watch Museum17 min walk
  • Popular LocationGeneva City Hall (Hotel de Ville)18 min walk
  • AirportGeneva (GVA-Cointrin Intl.)16 min drive

Choose dates to view prices

About this area

Geneva

Hotel Astoria is located in Downtown Geneva, a neighborhood in Geneva, and is in the city center and on a river. Jet d'Eau Fountain and Saint-Pierre Cathedral are notable landmarks, and travelers looking to shop may want to visit Rue du Rhône. Looking to enjoy an event or a game while in town? See what's going on at Stade de Geneve. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's convenience to public transportation: Coutance Tram Stop is just steps away and Cornavin Tram Stop is 3 minutes by foot.
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Map

What's nearby

  • Mont Blanc Bridge - 8 min walk
  • Sisi Monument - 10 min walk
  • Flower Clock - 11 min walk
  • Patek Philippe Watch Museum - 17 min walk
  • Geneva City Hall (Hotel de Ville) - 18 min walk

Getting around

  • Coutance Tram Stop - 2 min walk
  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Geneva International Airport (GVA) - 16 min drive

Restaurants

  • Britannia Pub — 1 min walk
  • Boreal Coffee Shop — 2 min walk
  • Miyako — 2 min walk
  • Les Brasseurs — 3 min walk
  • Holy Cow — 3 min walk

About this property

Hotel Astoria

3-star business-friendly hotel by the lake
At Hotel Astoria, you can look forward to a terrace, an art gallery on site, and a shopping mall on site. Britannia Pub, the onsite brasserie, features British cuisine. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an electric car charging station, and smoke-free premises
  • A reception hall, concierge services, and a computer station
  • Multilingual staff, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the walkable location
Room features
All guestrooms at Hotel Astoria have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking for CHF 27 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arab (Sign language)
  • Arabic
  • Bosnian
  • English
  • French
  • Hindi
  • Italian
  • Portuguese
  • Spanish
  • Turkish
  • Urdu

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Communal living room
  • Renovated entire property - January 2014
  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Dogs and cats welcome
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 15 per person (approximately)
  • Nearby parking fee: CHF 27 per day (328 ft away)
  • Pet fee: CHF 10 per pet, per day
  • Rollaway bed fee: CHF 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 19403

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Astoria Geneva
Hotel Astoria Geneva
Hotel Astoria Hotel
Hotel Astoria Geneva
Hotel Astoria Hotel Geneva

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 239 out of 806 reviews
5 - Excellent 30%
Rating 4 - Good. 406 out of 806 reviews
4 - Good 50%
Rating 3 - Okay. 125 out of 806 reviews
3 - Okay 16%
Rating 2 - Poor. 24 out of 806 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 806 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
One of the members of the staff, who worked the front desk, was always grumpy, not easy to work with, and overall unpleasant.
Stayed 5 nights in Dec 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very good location for a good value of money
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff extremely rude. The Night receptionist was especially bad. He was rude & argumentative with guests whilst I was standing at reception and the phone rang he would answer shouting "Oui". all in front of my young son. They charged my card for 1 night of a 2 night booking when booking was made. Then tried to charge me for 2 nights on arrival and then another receptionist again tried to over charge me on departure. They were adamant the original charge was was only a pre-authorisation despite me clealy showing them my bank account that it was not and they had actually charged me. I ended up having to pay for 3 nights instead of the 2 I had booked and unsurprisingly I then received a refund for the over charge into my bank later that day. Looks like they were wrong after all!! The housekeeping team woke us up both mornings. Both Saturday and Sunday just after 9am. On Sunday they knocked 3-4 times between 9-11am (check out was 12). This was very disruptive to our stay and a quick check at reception would have told them we had not checked out yet. The hotel is in a great location for visiting Geneva. Its directly opposite the train station. The staff however are are the reason I not only would not stay there again but feel duty bound to warn other travelers to stay away from this hotel. There are plenty of other hotels in the area of similar standard so I'd advise choosing one of them if you dont want to be shouted at by the staff or have your sleep repeatedly interrupted.
Stayed 2 nights in Oct 2021