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Overview of Hotel Cristal

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Hotel Cristal

3 out of 5

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPatek Philippe Watch Museum19 min walk
    Popular LocationGeneva City Hall (Hotel de Ville)20 min walk
    Popular LocationJet d'Eau Fountain20 min walk
    AirportGeneva (GVA-Cointrin Intl.)18 min drive

Choose dates to view prices

About this area

Geneva

Hotel Cristal is located near the beach and in an area with great shopping. Geneva Conservatory of Music and Museum of the History of Science are cultural highlights, and some of the area's activities can be experienced at Golf & Country Club de Bossey and Golf Club Esery. Vitam Water Park and Paquis Baths are also worth visiting.
Popular Location

What's nearby

  • Mont Blanc Bridge - 8 min walk
  • Sisi Monument - 9 min walk
  • Patek Philippe Watch Museum - 19 min walk
  • Geneva City Hall (Hotel de Ville) - 20 min walk
  • Jet d'Eau Fountain - 20 min walk

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 18 min drive

Restaurants

  • Miyako — 3 min walk
  • Sajna Restaurant — 3 min walk
  • Restaurant le Mandarin — 3 min walk
  • Brasserie Bagatelle — 4 min walk
  • Chez Ma Cousine — 4 min walk

About this property

Hotel Cristal

3-star Geneva hotel in Downtown Geneva, near Flower Clock
Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 78 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include room service and coffee makers.
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CHF 19 per person
  • 1 bar
  • Room service available

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 19 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 130 out of 471 reviews
5 - Excellent 28%
Rating 4 - Good. 228 out of 471 reviews
4 - Good 48%
Rating 3 - Okay. 86 out of 471 reviews
3 - Okay 18%
Rating 2 - Poor. 16 out of 471 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 471 reviews
1 - Terrible 2%

4.4/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Close to shopping, restaurants, bars, site seeing, public transportaion, parking. Will definitely come back and recommend to family an friend's. The staff was excellent.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful gem
The hotel Cristal was centrally located, close to shopping, restaurants, and local transportation. Geneva was a delight and this gem of a hotel was a diamond all on its own. The staff were friendly and very accommodating. The room and public areas were comfortable. I would most definitely stay here again on any future trip.
Stayed 3 nights in Feb 2020

4/5 Good

Stayed 2 nights in Feb 2020

2/5 Poor

Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service
Close to train station. TV didn’t work. Room was too hot, no way to control the temperature except opening the windows, but then the street noise was annoying.
Stayed 2 nights in Jan 2020