Ratings based on 53 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Centrally located Gem

Posted Oct 22, 2016
First trip to Geneva and wonderful experience here. Staff is incredibly accommodating and helpful. Charming, vintage European setting right on the lake. Convenient to Old Town and east walk to train station to access all public transportation. Complimentary pass provided is super nice too. Many great restaurants close by. Would definitely return on next trip to Geneva.
5 out of 5
by A verified traveler

Just a beautiful hotel and fabulous location...

Posted Oct 5, 2016 on Hotels
I only have positive things to say about this property! A must stay if in Geneva. Walked everywhere from the hotel...to Old Town which is charming to the United Nations via the waterfront. Had a beautiful view of Monte Blanc from the hotel. There are complimentary boat rides from just across the street to 4 locations on the lake. Makes going to Old Town easy and fun, although, it is also an easy walk. Would absolutely stay here again upon our return.
5 out of 5
by jamal

This traveler left a rating score only Posted Aug 10, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, marvelous location, wonderful staff

Posted Aug 2, 2016
Great hotel, marvelous location, wonderful staff, delicious food, knowledge concierge . Have American tv stations
4 out of 5
Recommended
for Everyone
by A verified traveler from Beirut

Great hotel except for TV

Posted May 29, 2016
This hotel is excellent. It has everything one may wish to have on a business trip - except: It has the worst television service I have experienced anywhere. The software is clunky. Reception is poor even on a beautiful sunny day; and every time it becomes poorer, the system reboots and takes you thru a painstaking process to get back to your channel. I haven't tried the paid tv services, but at CHF42/day, they are grossly overpriced.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Really one of the best hotels in Geneva

Posted Apr 20, 2016 on Orbitz
It was a fantastic stay, the staff are so freindly
5 out of 5
Recommended
for Everyone
by A verified traveler

The place to stay in Geneva

Posted Apr 15, 2016
Can't say enough good things about this hotel and its staff. Superb in all of the categories! Definitely will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, beautiful building

Posted Apr 13, 2016
Best staff I've seen in Switzerland, which is the gold standard in hospitality
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Excellent service!

Posted Mar 17, 2016
Location: Lake front view and the boats dock to take the tour is just a few steps from the hotel. Chinese restaurant next door was also delicious.
This hotel is very elegant great located in Geneva, also the food was simply delicious, but mos important all the hotel staff was very kind.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Choice!!

Posted Mar 8, 2016
Pros: Staff very friendly and knowledgable
Cons: Maybe upgrade question at the time of check in
Fantastic hotel. close to shopping area. Great location. Get the lake view! its amazing. Overall pricey hotel and city but well worth it for a great vacation