Ratings based on 165 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Qatar
Outstanding HotelPosted Nov 23, 2015
The check in process was easy and fast, the staff are friendly and supportive. The best location in Geneva. The christmas decoration was wonderful. Luxury hotel.
for Everyoneby A verified traveler from jordan
Excellent in every way.Posted Nov 19, 2015
The location is excellent. Rooms are very clean. The service is outstanding. We stayed for a few days, went to the U.S.A then came back for one day. We arrived at ten a.m and our room was ready and the bag we left in the hotel was already in our room. The staff are amazing. Breakfast really nice.
for Everyoneby A verified traveler
Location location locationPosted Nov 7, 2015
Well situated close to everything and transport. On the lake = good view
for Personal Eventby A verified traveler
Good hotel but oldPosted Aug 8, 2015 on Hotels
for Everyoneby A verified traveler from Las Vegas
Superb location on the lakePosted Jul 25, 2015
I stayed here for one night laying over to fly back to the States. The location is spectacular right on the lake and central to restaurants and other sights. The rooms are extremely comfortable and decorated in a hip fashion that was very nice. I ended up eating in the bar as the restaurant was closed and the food was quite good. The only drawback to the hotel is that without the restaurant open at this time, the lobby does feel a bit quiet. The bar staff is attentive but not used to being restaurant staff. However my meal was incredible.
for Familiesby A verified traveler
Excellent stayPosted Jul 19, 2015 on Hotels
Excellent stay and very warm,friendly and helpful staff.
for Familiesby Michael
Posted Jul 14, 2015 on Hotels
Extremely helpful staff. Excellent location.
for Everyoneby A verified traveler from Tunbridge Wells
Great location and fantastic staffPosted Jul 13, 2015
A beautiful hotel on the lake front. We had a garden view room which was peaceful and pretty. So clean, lots of lovely extras like Bulgari toiletries, robes, slippers. Amazingly comfortable bed. But the staff stood out-so polite, friendly and helpful. A great bartender with good restaurant recommendations. Slightly dated decor-but so clean and well maintained I didn't mind (and I'm very fussy!). The shower, although great water pressure, seemed to be an afterthought over the bath and drenched the floor every time. At least I didn't have to mop it up! Would definitely stay here again. Luxurious without being stuffy.
for Everyoneby A verified traveler from Brisbane, Australia
Luxury by the LakePosted Jul 13, 2015
Pros: The furnishing are beautiful. I was upgraded to a room with a view of Lake Geneva, which has to be one of the best hotel views in the city.
Location: The lake is literally right out of the front door, which means you can catch tour boats and see the Jet with no hassle. Perfect location.
This hotel is almost a boutique experience. It has a wonderful lobby, and I was immediately greeted by three different staff members when I checked in. The woman at reception even showed me to my room upon check in, and my bags were brought immediately from my door to my room. My entire stay was full of pleasant surprises, including chocolates each night on the pillow, some backed goods on the second day of my stay, and a constant replenishment of the Nescafe pods for my coffee maker. I felt well taken care of the entire time.
for Business Travelersby A verified traveler
Posted Jul 7, 2015 on Hotels