Ratings based on 984 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Extremely helpful staff

Posted Apr 28, 2017
Pros: Location suited us, but good quality rooms at a good price were what attracted us. We will return because of the staff.
We had an all day client workshop in Geneva, so arrived from the USA a day early to get ready. Despite early arrival, room was ready and we were able together into the rooms for a shower and freshen up before getting in a good day's work. Staff were helpful throughout, including with some scanning and printing requirements.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2017
Great location near train station, staff very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Only spent one night.

Posted Apr 1, 2017
Parking was expensive at 45 Swiss francs per night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Excellent City centre hotel

Posted Mar 2, 2017
Excellent location near to the Train station, not far from the Lake and the centre of town. Convenient location for business
3 out of 5
Recommended
for Everyone
by A verified traveler

Good but tricky parking

Posted Feb 28, 2017
Hotel location and facilities are good. Parking is tricky as no bay to pull into to get off road and need to go into reception to arrange valet. Bathroom shower head too low to comfortably wash head and hair - needed to sit down to wash hair.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Feb 21, 2017
Friendly and fast check-in, clearly explained everything that was needed. Room was a bit small alot of furniture cramped in. Fridge int he cupboard but was hard to open as was a chair right next to it. Having international plugs was handy for charging stuff. Feather pillows, two single duvets for double bed. Nice touch when entering room was a rose on the bed as was valentines day when we arrived. Easy walking distance to lake geneva and the main shopping areas, didnt dine in the hotel but there is plenty of places to dine, had breakfast in a nearby crepe place, lot cheaper than hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

Close to the train station

Posted Feb 19, 2017
Tis is a convenient hotel, near the train station, close to restaurants and bars. A bit far from the Old City, but the transportation passes are wonderful. Staff is very attentive. The room was a bit sad. Dated, word a bit scuffed - in need to a face lift. Like royalty in general.
4 out of 5
by Hans

Posted Feb 18, 2017 on Hotels
Great front desk staff. Bar a bit slow service
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Jan 25, 2017
The restaurant in the hotel was very good. The staff was great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2017 on Hotels