Great staff, clean hotel, very small room
Posted Nov 21, 2016 on Hotels
I was on a business trip and stayed at Hotel Suisse. Great location, just across the road from Gare Cornavin, close to shops and entertainment. Great staff, quick and smooth check-in, also good breakfast - modest but good. The problem was the room, which was very small. No space to move. Even worse was the bathroom - very difficult to use the toilet etc. Also, stains and holes on the carpet. Bed was good though. Overall, on OK stay, as I did not spend too much time in the room, but the size of the room was a real problem.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
We thank you for your detailed feedback. We are glad that you were satisfied with the location and our breakfast buffet.
Very sorry that the room did not meet your expectations. We did try to contact you the day after your arrival to offer you a free upgrade in a double room but unfortunately could not reach you.
We hope to welcome you again.
D. Lacroix, Management