Ratings based on 949 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from 日本

【最悪】お勧めしません

Posted Nov 8, 2016
治安が大変悪い地域に位置するホテルです。駅から近い利点はありますが、女性だけで泊まるのは、お勧めしません。部屋の雰囲気も最悪でした。壁が古くて、はがれ落ちている箇所がありました。薄暗く、牢獄のような部屋です。イメージとしては、東京の3000円の格安ビジネスホテルです。朝食も大変、質素です。3泊する予定でしたが、あまりにもひどくて1泊だけしてあとはキャンセルした次第です。ですが、従業員は大変親切でした。外部の人をおもてなしするスイスの気質を感じました。
4 out of 5
by A verified traveler from Den haag

Friendly and good value for money

Posted Nov 7, 2016
Pros: Location, staff, breakfast
Cons: shower is a bit tiny
perfect location. Staff is very friendly and efficient. Breakfast much better than at other hotel in same price category.
3 out of 5
by A verified traveler from potomac, United States of America

Convenient but bare

Posted Oct 23, 2016
Excellent night and weekend staff. Convenient to rail, bus, and the lake. Floors uncovered and walls thin, so it can be noisy. Gym is very good, breakfast is acceptable , and amenities very spare. Reasonable for the money
3 out of 5
by A verified traveler from Canada

Convenient with locations

Posted Oct 17, 2016
Location: The train station, Water Jet. Flower Clock, Lake shore, the Old City, etc
Nice staff, included breakfast is very practical and convenient. The hotel is closed not only to the train station but also to many sightseeing places. The hotel also provided tickets for the public transport, which was very helpful for the visit at Unated Nations and other international organizations.
5 out of 5
by A verified traveler from Amsterdam

Super helpful staff

Posted Oct 15, 2016
Location: Lots of affordable restaurants within 30 second walking distance. Its in the center of Geneva. The main train station is 3 minutes away. Two McDonald
The location of this hotel is pretty much perfect. Everything is within walking distance. The rooms are clean. The coffee that is included in the breakfast was one of the best coffee we had ever had in our lives. The staff were extremely helpful!! A big thank you to all of them!
4 out of 5
by A verified traveler

駅近、至便

Posted Oct 5, 2016
Pros: 駅から平らな道で、スーツケースを運びやすい。 世界最古のアーケード ギャルリー サンチュベールにも近い。 清潔で使いやすい部屋。 スタッフが親切。
Cons: 駅からの道がわかりづらかった。 朝シャワーのお湯が出なかった。しばらく待ってトライしたら出た。お湯をつかう人数が多いと出にくいのかも。
Location: ギャルリー サンチュベールの方に降りていくと左手に生活雑貨の店があるので、飲み物とかはそこで買える。
4 out of 5
by A verified traveler

Posted Sep 27, 2016
Nice and helpful staff with convenient location close to metro!
3 out of 5
by A verified traveler

Could do with a bit of a pick me up.

Posted Sep 26, 2016
The decor is great in the communal areas but getting bit tired in the bedrooms. The bathroom in particular needed a lot of attention and was not in accord with the market they are pitching at. Mould, flaking paint and the shower rail held up with string and a nail. Breakfast simple but good. This hotel is not good for nervous single women travellers. It's in the middle of the red light district with large groups of men hanging around. Therefore noisy on a Saturday night. The manager is quite a character and very helpful with directions. Perfect location for exploring the city centre but also for day trips as next to the train station transport hub.
2 out of 5
by A verified traveler from London

Expensive, uncomfortable room, v slow internet

Posted Sep 23, 2016
Booked a king bed, ended up with 2 single beds. 1 bed was incredibly creaky & actually broke on the 2nd night with the slats falling apart. The other bed was not very comfortable. Room was very dark, main light did not work. Internet was awful, very slow when it did work & mostly was not able to do any work while in my room. Bathroom was very much a DIY effort. TV only had a couple of channels that actually had a picture. Clearly the owner is happy to rake in the cash without putting much effort into the rooms. Would not stay there again. Also---be the street is the main street for prostitutes. Not a problem in itself but something to be aware of.
2 out of 5
by A verified traveler from Canada

Uncomfortable room

Posted Sep 23, 2016
Pros: The hotel staff is friendly and pleasant.
Cons: Install air conditioner and bright lights in the room.
Location: location is good, close to the train station and places of interest to visit.
The hotel room is very small and dark. There are only 3 little lights, two bedside lights and one mirror light. The room has no air conditioning. A portable fan is provided. With temperature at 28 C is uncomfortable. The staff suggested to open the window overnight. It never came to my mind that a 3 star hotel does not have air conditioning. Terrible. Small elevator, can only accommodate two persons with two hand carry luggage.