Ratings based on 42 Verified Reviews

4.3 out of 5
90% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Amazing!!!

Posted Aug 28, 2016
Best hotel we ever stayed. They need to change our room due to someone coming to hotel and we are given a suite. Exceptional hotel
Comment from Hotel Management
Sep 12, 2016 by InterContinental Genève, Hotel Management
Dear Guest, We are most pleased to hear that you enjoyed your stay. Should your plans bring you back to Geneva, for business or leisure, it will be our pleasure to welcome you back to the hotel again. Best regards, Jurgen Baumhoff General Manager
2 out of 5
by A verified traveler

Not up to it's name...

Posted Aug 13, 2016
If you have business nearby, this is an okay choice, but otherwise, it's quite an average hotel in terms of service and food quality, and one that seems a bit past it's prime. We paid about $600 a night for our room, yet had to ask 6 times to have a couple of extra coffee pods sent to the room. Each time, we were promised yes, but nothing was delivered. Finally, we spoke with the housekeeping manager who seemed indignant that we asked and repeated several times that coffee pods for the machine in the room were "not free"and we had to pay for them. His poor attitude certainly tainted our experience and we won't be back. Other staff were polite and pleasant, but service was not personalized as you'd expect in a hotel of this level.
Comment from Hotel Management
Aug 16, 2016 by InterContinental Genève, Hotel Management
Dear Guest, We acknowledge good receipt of your message and would like, first of all, to thank you for having taken the time to share your comments with us. I am very sorry to notice your disappointment with your stay and we sincerely apologize for not having met your expectations. We took good note of your remarks regarding the coffee capsules. I can assure you that we highly value your feedback, and that this issue will be looked into. Your comments have been of course forwarded to the concerned managers in order to prevent this from reoccurring in the future. We do hope you choose to stay with us again, so we can show you our true level of service. Yours sincerely, Jurgen Baumhoff General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Spa and swimming pool

Posted Jul 20, 2016
I enjoyed my stay. Reception staff should have explained more about the Spa facilities to clients.
Comment from Hotel Management
Jul 22, 2016 by sophie.sauthier@intercontinental-geneva.ch, Hotel Management
Dear Guest, Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and have taken good note of your remarks. These have been forwarded to the concerned managers. We hope you will visit us again. Sincerely, Jurgen Baumhoff General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NY,NY

Short and sweet

Posted Feb 7, 2016
Even though we were just overnighting they treated us with attention you would expect if you took a suite for a week. Seamless courtesy from all. They arranged a perfect Bistro lunch and a perfect dinner spot on the Lake. Great way to see Geneva is to take the # 5 bus downtown and back, even if you would normally take a cab. Don't miss the Patek Museum!
Comment from Hotel Management
Feb 8, 2016 by IC Geneva, Hotel Management
Dear Guest, Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay in Geneva. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jurgen Baumhoff General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2015
The whole experience from check-in to check-out was wonderful!
Comment from Hotel Management
Nov 16, 2015 by InterContinental Geneve, Hotel Management
Dear Madam, Dear Sir, We would like to thank you for having taken the time to share your experience at the InterContinental Genève with the Expedia community. Positive comments such as yours are quite important and useful for us; you may rest assured that they will be forwarded to all persons concerned. Looking forward to the pleasure of welcoming you back soon, with best regards, Jurgen Baumhoff General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Weekend break

Posted Oct 8, 2015
Pros: Made our stay special with great staff, the doormen are great they make you feel like a star from the moment you arrive and gave us great local tips.
Cons: Indoor swimming pool.
Location: Perfect location, great view from our hotel room.
Great hotel, very friendly staff, made us feel valued, highly recommended.
Comment from Hotel Management
Oct 12, 2015 by InterContinental Geneve, Hotel Management
Dear Sir, We would like to thank you for having taken the time to share your experience at the InterContinental Genève with the Expedia community. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Positive comments such a
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and very accessible to the transpo

Posted Oct 5, 2015
We really enjoyed our stay Very helpful staff with great information
Comment from Hotel Management
Oct 12, 2015 by InterContinental Geneve, Hotel Management
Dear Madam, Dear Sir, We would like to thank you for having taken the time to share your experience at the InterContinental Genève with the Expedia community. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are glad
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester

V convenient for the city centre

Posted Aug 18, 2015
V convenient for the city centre, but prices are high, even for Geneva. Staff v helpful and friendly, especially in The Nations bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

family traveling around Switzerland

Posted Jul 16, 2015
Hotel is very biutiful, swimming pool area is great, rooms are very comfortable but staff and deco too formal for a family
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Posted Jun 9, 2015
Pros: Very clean. Excellent breakfast. All staff except some waiters very helpful and friendly.
Cons: Waiters. I only had one dinner there and was disappointed. I can't really comment on any other meals since I only had one.
Location: I was very busy in meetings so I really din't get to do much.
All excellent except waiters could be friendlier and late dinner on Wednesday June 3 was disappointing. Duck was overcooked and dry.