Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

ロケーション

Posted Sep 15, 2016
旧市街や中央駅にも近く、非常に便利なロケーション。 ホテル内のレストランも情緒満載のスイス山小屋風の部屋もあり、 快適に過ごせました。
3 out of 5
by A verified traveler from 東京

Posted Jul 23, 2016
Pros: ロケーション
Cons: 清潔感
期待が高い分、がっかりした点は、部屋が多少の不潔な匂いがした事、グラスが汚れていた点、そして朝食時のスタッフ対応が並のホテルレベルであった点です。 ロケーションは、湖に面し、街にも近く、申し分なしです。
5 out of 5
by A verified traveler

高級ホテル

Posted Jun 24, 2016 on Hotels
非常にラグジュアリーで快適なステイでした。
4 out of 5
by A verified traveler from New York, NY

Very nice but not what I would have expected

Posted Jun 19, 2016
In fairness to the hotel, it has beautiful interiors and I loved the room decor and amenities; a fussy, grand old (dusty) Swiss hotel this is not. Yet at this price, The staff I interacted with were just OK and average for Switzerland. Examples: I went to a cocktail in the bar but had to get up and find a server. The maitre 'd was busy at the cash register looking busy doing something vs. being the maitre 'd. The server I did find was perfectly sweet but seemed perplexed with taking down a drink order. The brasserie restaurant was good, but another example where I had to track down someone to seat me. On the upside, the check-in was very fast and so was check-out. There was little hassle. All in all, it's a nice experience but when you think of Mandarin Oriental, you think Geneva, you see the price--I just expect something better than what I can get at any chain hotel in any average city in the US. Just nothing was really that special.
5 out of 5
by MARIA ELENA

This traveler left a rating score only Posted Jun 10, 2016 on Hotels
1 out of 5
by A verified traveler

Mal olor en la habitacion, aire acondiconado pesim

Posted May 12, 2016
La habitación tenia un solo desagradable a cigarro con sudor, el A/A no enfriaba.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 10, 2016 on Hotels
5 out of 5
by Nestor from Miami, Fl USA

Beautiful Geneva

Posted Mar 13, 2016 on Hotels
Stayed for 2 nights at the end of a one week Switzerland vacation. The hotel is in a great location for walking around the old town center and the surrounding neighborhood. Dined in 2 of the restaurants at the hotel. Great food and service.
5 out of 5
by ahmed from السعودية

مميز بالتعامل الراقي

Posted Feb 24, 2016 on Hotels
اقامة كانت مميزة جدا وتعامل راقي من العاملين نشر لي تعليق سلبي عن الفندق 3 من 5 في موقع هوتيل كوم وهذا غلط ربما من الموقع لان التعليق كان يخص فندق اخر في باريس وليس جنيف ارجو حذفه
5 out of 5
by ahmed

فندق استثنائي

Posted Feb 13, 2016 on Hotels
الموقع التعامل الراقي جدا من العاملين لم اشاهده في اي مكان في العالم