Very nice but not what I would have expected
Posted Jun 19, 2016
In fairness to the hotel, it has beautiful interiors and I loved the room decor and amenities; a fussy, grand old (dusty) Swiss hotel this is not.
Yet at this price, The staff I interacted with were just OK and average for Switzerland. Examples: I went to a cocktail in the bar but had to get up and find a server. The maitre 'd was busy at the cash register looking busy doing something vs. being the maitre 'd.
The server I did find was perfectly sweet but seemed perplexed with taking down a drink order.
The brasserie restaurant was good, but another example where I had to track down someone to seat me.
On the upside, the check-in was very fast and so was check-out. There was little hassle.
All in all, it's a nice experience but when you think of Mandarin Oriental, you think Geneva, you see the price--I just expect something better than what I can get at any chain hotel in any average city in the US. Just nothing was really that special.