Ratings based on 91 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rutland

Great location near the old town, luxurious hotel.

Posted Dec 22, 2016
Pros: Room was very well kept, maid service was excellent. Location was lovely. All the staff were excellent.
Cons: Bathroom had no form of heating and was a bit cold.
Location: Overlooking Lake Geneva, close to all the high end shopping and the lovely old town.
Lovely hotel with great service, had a room with a view over the lake which is wonderful. Didn't use the restaurant, good bar, drinks are expensive but the setting is lovely.
5 out of 5
Recommended
for Everyone
by A verified traveler from World- seriously

First Class, Full Stop!

Posted Aug 3, 2016
Excellent Staff, superb food service, Concierge most helpful. All provided in a wonderful location, whether business or pleasure.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice classical hotel in Geneva.

Posted Jul 1, 2016
Pros: It was classical, clean and quiet. Well located.
Cons: breakfast options.
Location: It is very well located.
My trip was the typical business one. The hotel was everything one expects.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great location

Posted Jun 14, 2016
Very friendly staff and and atmostfere . Fantastic service . Rooftop bar was amazing .
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Property

Posted Apr 23, 2016
Pros: All
From top to bottom the property was great as was the staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent UK

Great location for shopping

Posted Dec 30, 2015
Pros: The Staff
Cons: The Restaurant food
Location: Overlooking the Lake and walking distance to the best shopping in Geneva
This is a very good hotel with comfortable beds and recently refurbished rooms, although we had to move to another room as our shower leaked, but the staff are extremely helpful and supplied us with 2 bottles of wine and some fruit free of charge for the agrivation of having to move. The only problem which has nothing to do with the hotel beware of a car company for transfer from and to the Airport called Sisstours Transport DO NOT USE as they are very unreliable. They can be found if booking through Expedia UK
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel

Posted Dec 9, 2015
Pros: Great hotel comfortably appointed rooms location with an inviting meeting bar
good views from lakeside easy location to find within walking distance of main areas and old town
3 out of 5
Recommended
for Everyone
by A verified traveler

Bathroom is too small and no sauna

Posted Nov 30, 2015
Staff were very helpful ESP Jennifer and Nadia from front lobby and David helped in our luggage and room
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent location

Posted Nov 17, 2015
Pros: Breakfast. It was clean.The bedroom was lovely. The staff where very helpful and knowledgeable
Cons: No
Location: No boat trips as they end in September. But if you like shopping-perfect! The old town was lovely to walk around with plenty to see. There where lots
Located in the heart of Geneva. Close to all the shops. No 10 bus stops at the back of hotel and takes you to the airport in 20 mins-free of charge. Hotel clean beds comfy breakfast ( even though CHF 42 each) was excellent
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Excellent location

Posted Aug 2, 2015
Pros: Excellent location within walking distance from all tourist spots
Excellent location and a very pretty lobby. Room size was some what small but room was modern with electronic controls for lights and curtains from bedside. The bathroom was small and no privacy from the room. The wash area and shower had transparent glass walls and a curtain had to be pulled across the bedroom to give privacy to the occupant in the shower or to change. Nice but quite inconvenient.
Comment from Hotel Management
Sep 4, 2015 by Clement, Hotel Management
Dear Guest, Thank you very much for your review. It is a real pleasure to see that you enjoyed your stay in our property, thanks to our renovated Signature room, which is indeed hi-tech. Regarding the size of the room, kindly note that it is equivalent to the size of any other 5 stars in Geneva. Regarding the bathroom, do not hesitate next time to request a more classical-type of room, with close bathroom. Thank you again for your trust, and for staying with us. We are looking forward, dear guest, the pleasure of welcoming you back in our property. Best regards, Clement on behalf of the hotel management.