Ratings based on 899 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodstock, Ont.

good location for our needs.

Posted May 18, 2018
It was a small room, but just for sleeping was ideal.
5 out of 5
by A verified traveler

Posted May 17, 2018
Great hotel, super close to town. Perfect hotel and location for my time in Geneva!
4 out of 5
by A verified traveler from Maine

Posted May 14, 2018
Good place to stay. No issues.
Comment from Hotel Management
May 14, 2018 by Jacqueline Struzik, Hotel Management
Thank you for taking the time to leave us your comments! We hope to see you again in the future and earn that 5th star!
5 out of 5
by A verified traveler

Posted May 6, 2018
Always stay her when visiting our granddaughter at Hobart William Smith. Great location, staff and rooms
Comment from Hotel Management
May 7, 2018 by Jacqueline Struzik, Hotel Management
Thank you so much for this amazing 5-star review! We love to see our Hobart families when visiting! We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls

Nice hotel close to everything

Posted Apr 26, 2018
Great hotel. Clean. Friendly staff. Lovely breakfast. Nice location.
Comment from Hotel Management
Apr 28, 2018 by Jacqueline Struzik, Hotel Management
Thank you for your fantastic review!! We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Over Night Stay

Posted Apr 23, 2018
We stayed over night going to all the wineries. Only isssue we had was the staff was fixing a door right next to our room. They were slamming the door shut until 11pm so needless to see we got no sleep until it ended.
Comment from Hotel Management
Apr 25, 2018 by Michele, Hotel Management
We apologize for the disturbance of staff during your stay. We will certainly do our best to resolve that issue, so it does not affect our guests in the future. Hope to see you in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from vermont

Posted Apr 10, 2018
Pros: Very clean,and friendly
Cons: Not enough fruit to choose from on breakfast bar
Location: I just needed to spend the night,I was picking up a puppy from nearby and I lived 4 hours away.
Staid for one night and needed some kind of stool for my mother to get into bed because it was high for her,I went to the lady at the front desk and she was very helpful helping me find something she could step on.
Comment from Hotel Management
Apr 11, 2018 by Jacqueline Struzik, Hotel Management
Deb, Congratulations on your brand new puppy! We're thrilled to know that we were able to provide you with a great place to stay overnight. I'm delighted to hear that our front desk staff was able to assist you and your mother. Thank you for your comments regarding the fruit. I fully intend to introduce some new items in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

one of my favorite brands

Posted Mar 30, 2018
Pros: Pet friendly, clean.
Location: Just a mile up 5 and 20 from Hobart and William Smith and the resurgent downtown Geneva bar and restaurant scene, you can't beat this place.
I often stay at Microtels because they are pet friendly and I have 2 dogs. The Geneva Microtel is clean, friendly staff and a great location. Best value out there.
Comment from Hotel Management
Apr 1, 2018 by Jacqueline Struzik, Hotel Management
Thank you so much for your comments! We're so happy to hear that you enjoyed staying with us! We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
It wa pleasant and everyone was nice at the front desk and quick to get u in your room
Comment from Hotel Management
Mar 28, 2018 by Jacqueline Struzik, Hotel Management
Thank you so much for your review! We know that being away from home can be stressful (even on vacations). The best way to brighten your stay is with a friendly smile. We look forward to having you again!
2 out of 5
Recommended
for Everyone
by A verified traveler from Geneva, NY

What a check in!

Posted Mar 18, 2018
We got to the hotel and the lady at the front was talking to her friend the whole time and messed up our room number. We tried to get into our assigned room but it was locked and when we opened it the person in there almost slammed our fingers in the door.
Comment from Hotel Management
Mar 25, 2018 by Jacqueline Struzik, Hotel Management
Thank you so much for taking the time to leave us your comments. I'm very sorry to hear that your check in experience was unpleasant. We will ensure that this does not happen again in the future. Myself, and my staff, are held to a higher standard than what you experienced. We are deeply sorry for this. We hope to see you again and ensure that your next stay with us will be perfect!