Ratings based on 304 Verified Reviews

4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Pleasant

Posted Oct 8, 2017
Check in took a while, parking is expensive. Apart from that everything else is very positive. Friendly staff, close to the airport (with frequeant shuttle) and good breakfast.
Comment from Hotel Management
Oct 16, 2017 by Crowne Plaza, Hotel Management
Thank you for your kind words. It is wonderful that you enjoyed your stay with us. We hope to welcome you soon back here! Kind regards, Customer Care Crowne Plaza Geneva
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Excellent hotel and staff

Posted Aug 17, 2017
Service was superb Great location The could not do enough to help us Highly reccomend
Comment from Hotel Management
Aug 18, 2017 by Crowne Plaza Geneva, Hotel Management
We are so happy to read you enjoyed your stay with us and you liked our hotel spirit! We appreciate your review and look forward to your next visit. Kind regards, Customer Care Crowne Plaza Geneva
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco USA

Very convenient to Geneva airport. Hotel shuttle

Posted Aug 7, 2017
Excellent room. Convenient air[port location. Short bus ride into Geneva (and back to hotel). Comfortable room. Quiet at all times despite closeness to airport. Excellent breakfast.
Comment from Hotel Management
Aug 10, 2017 by Crowne Plaza Geneva, Hotel Management
Thank you for taking the time to leave such a wonderful review following your recent stay with us. We look forward to welcoming you back in the near future. Kind regards, Customer Care Crowne Plaza Geneva
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Great Great Great Hotel!!

Posted Jul 30, 2017
Superb hotel! About 10-minute walk from the airport, though they do have a free shuttle that picks up every 20 minutes. Restaurant (called "75") is excellent, though VERY expensive for North Americans (as is everything in Switzerland). We were upgraded to a suite because our initial room had a bad water leak in the shower. We didn't ask for an upgrade... they offered it! The suite has simply amazing. The quality of the fixtures, linens, furnishings, etc were all top notch. The staff was great. The free, frequent shuttle was great. Overall, just a perfect hotel!
Comment from Hotel Management
Aug 3, 2017 by Myriam, Hotel Management
Thank you for such a wonderful review following your recent stay here at the Crowne Plaza Geneva. It is fantastic to read that you were satisfied with your overall stay with us. We are committed to providing our guests with the highest quality services and facilities, always. Thank you for your recommendation and we are already looking forward to welcoming you back! Kind regards, MYRIAM FISCHER, CUSTOMER CARE CROWNE PLAZA GENEVA
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice hotel with stellar staff!

Posted Jul 27, 2017
Very nice hotel. Can't say enough about the staff, they were amazing! Food was awesome, but on the pricey side. Rooms were small (but that's Europe) very clean and comfortable. The location is not ideal if you're looking to be in Geneva Center. However, the bus stop is right out front, it's free and is about a 15-20 ride to center. They have free airport shuttle as well.
Comment from Hotel Management
Aug 7, 2017 by Customer Care Crowne Plaza Geneva, Hotel Management
Thank you for your recommendation! We greatly appreciate you being our guest and that we were able to provide you exactly what you needed. The staff are thrilled to know they've exceeded your expectations. We hope you will visit us again. Kind regards, MYRIAM FISCHER, CUSTOMER CARE CROWNE PLAZA GENEVA
5 out of 5
by agha

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Jul 23, 2017 by Najib, Hotel Management
Thank you for your feedback. Customer Care Service - Crowne Plaza Geneva
4 out of 5
by A verified traveler

Close to airport, free sirport shuttle

Posted Jul 10, 2017 on Hotels
Great room, great service, expensive food/drinks. Close to airport, free sirport shuttle
Comment from Hotel Management
Jul 23, 2017 by Najib, Hotel Management
Thank you for your feedback and with the pleasure to welcome you back soon! Customer Care Service - Crowne Plaza Geneva
5 out of 5
by A verified traveler from Boston, MA

Convenient location

Posted Jul 5, 2017
Pros: Friendly staff, very clean, great food. Most of the staff spoke very good English, which made my trip a lot easier.
Cons: Bad smell in the work out room is the only issue I experienced.
Location: The lake was beautiful with lots to do down there for families and adults.
Stayed here for business. They gave me a transit pass that made getting around Geneva easy and cheap (free). The breakfast buffet was totally worth the money. The selection was amazing and very filling!
Comment from Hotel Management
Jul 11, 2017 by Narayer, Hotel Management
Dear Jon, Thank you for your constructive feedback. Looking forward to welcoming you soon. Best regards, Customer Care Service - Crowne Plaza Geneva
4 out of 5
by David

Posted Jul 5, 2017 on Hotels
Convenient to airport. Comfortable. Staff helpful.
Comment from Hotel Management
Jul 11, 2017 by Najib, Hotel Management
Dear David, Thank you for your feedback. Best regards, Customer Care Service - Crowne Plaza Geneva
4 out of 5
by A verified traveler

Convenient for the first/last night in Geneva

Posted Jun 30, 2017 on Hotels
The hotel: - The breakfast was amazing! There was a variety of food of good quality - The staff were friendly and helpful - The bar had a relaxing atmosphere - The room: - clean and air-conditioned (it was a bit too cold for us, though. We tried to stop it but still had some air flow after turning off the AC) - USB charger was useful (you don't have to search your suitcase for a travel adapter when you just arrived in Geneva late night)
Comment from Hotel Management
Jul 3, 2017 by Customer Care, Hotel Management
Thank you for your recommendation! We greatly appreciate you being our guest and that we were able to provide you exactly what you needed! We hope you will visit us again soon. Kind regards, Customer Care Crowne Plaza Geneva