Ratings based on 606 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Nice hotel very close to Alhambra.

Posted Feb 16, 2018
Great hotel for an early morning Alhambra visit — right across the road. Very quiet area - almost like being in the country. Awesome breakfast buffet. 20 minute downhill walk to oldtown .. 6€ taxi to return. 12€ taxi to bus station.
Comment from Hotel Management
Feb 16, 2018 by Gustavo Cara, Hotel Management
Dear Lawrence, thank you very much for your ratings, we are very happy that you enjoyed our spacious rooms, our great staff and our extensive and varied breakfast. The temperature of the hot buffet will be raised so that you can enjoy it another time. We hope you can come back soon. Here they have their house in Granada. Greetings and good day. Gustavo Cara director
4 out of 5
Recommended
for Everyone
by A verified traveler from buffalo

Convenient location

Posted Nov 19, 2017
Pros: Convenience; view from the window
Cons: Pool
Location: Alhambra; city center of Granada is an easy bus ride away
This hotel perfectly served our purposes as a place to stay near the Alhambra. Quite surprisingly; the view out of our window facing the wooded areas and mountains was absolutely beautiful. Not sure what was going on with the pool as it was green and murky, but it was a bit too cold for us to swim anyways. Overall happy with the stay.
Comment from Hotel Management
Nov 20, 2017 by Reception Staff, Hotel Management
Dear guest, I would like to thank you for taking the time to share your feedback regarding your recent stay here with us. We are glad that you enjoy our location, just a few steps to the Alhambra. Also, we have good conexion with buses to the center. Hope you had a nice visit, and I truly hope we can welcome you back again to the hotel in the very near future. Kind Regards Rosa Baena, Adjunta Direccion
4 out of 5
by stephen

Posted Nov 7, 2017 on Hotels
Comment from Hotel Management
Nov 9, 2017 by Rosa Baena, Hotel Management
Dear Customer, thank you very much for your comments, we are very happy that you enjoyed your stay, our magnificent location, our very good breakfast and our facilities. Inform you that we are renovating our facilities and improving them so that our clients do not have any inconvenience. We hope to follow us through social networks and we hope to see you soon in Granada. Greetings and very good day. Gustavo Cara director
5 out of 5
Recommended
for Everyone
by A verified traveler

Why spend double when this is right next door.

Posted Nov 3, 2017
Cons: Coffee available any time.
The only issue was I could not get coffee before 8am without getting a full breakfast.
Comment from Hotel Management
Nov 3, 2017 by Gustavo Cara, Hotel Management
Dear customer, our cafeteria opens from 8 to 12 o'clock. We could have asked for it at the restaurant and our colleagues do it nicely. Thank you for your assessment and we hope you can return soon. Thank you and good afternoon. Gustavo Cara director
5 out of 5
by Graham

Handy. For the Alhambra

Posted Sep 22, 2017 on Hotels
The hotel was great for us as we wanted to be handy for the Alhambra, the room we had (in contrast to our friends) needed updating. Not a problem for us although I switched the overhead lights on twice because the the bed was wider than the headboard and th light switches were directly behind my pillow, also we had no air on. However our friends had a newly refurbed room which didn’t have any issues. The staff were wonderful and helpful and we would consider using the hotel again.
Comment from Hotel Management
Sep 25, 2017 by Rosa Baena, Hotel Management
Dear Handy, thank you very much for your comments, we are glad that you enjoyed your stay. We are in the process of renovating our facilities, so we apologize for not finding the room to your liking. Before the end of the year we plan to reform all our bathrooms, corridors, elevators, lounges, etc. It is a slow process but in which we do not stop as we seek the best for our customers. We hope to be able to return on another occasion, without doubt we will love you more if it fits. We ask you to follow us on social networks and we hope to see you soon again. Greetings and good morning. Gustavo Cara Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A good family hotel in the best location.

Posted Sep 3, 2017
1. The hotel is in a brilliant location. It is less than 5 minutes from the Alhambra complex which was great. Coming out of the hotel and turning right and then walking up the steps Takes you to a hilly area with some breath taking views of Granada!! Hotel is a 15-20 minute walk to the city centre, although it is a steep hill it's very much enjoyable and there are places to stop and rest if you do get tired. But it's not a bad walk at all. The c4 bus stops right outside but doesn't come regularly, the c3 stops a few minutes away and is much more regular. The hop on hop off bus also stops closeby. There are a few shops closeby too. 2. Hotel itself was very clean and relaxing, staff are very friendly. We had some issues with our room and the manager changed our room straight away giving us a more upgraded room with a lovely view. Hotel staff also printed our boarding passes for us before departure which was very kind. The rooms were comfortable and air conditioned, bathrooms were clean as well and well equipped. Would be nice if the hotel provided a kettle. 3. Pool is clean and a good size, but we were disappointed to find that there were no life guards or staff supervising throughout the day. 4. Food at the hotel was nice, a big variety of food for breakfast, both hot and cold, including halal options which was great for us. All in all it is a lovely hotel, in a good location with friendly and helpful staff. Would definitely stay again and recommend to others.
Comment from Hotel Management
Sep 4, 2017 by Gustavo Cara, Hotel Management
Dear customer, thank you very much for your great valuation, a real pleasure to be able to help our clients in everything that is in our masins, thanks for the recommendation and we hope you can return soon by Granada, it will be a pleasure to return them to host. Thanks and see you soon. Gustavo Cara Director
4 out of 5
Recommended
for Families
by A verified traveler from London

Large Hotel Very convieniant for Alhambra

Posted Sep 1, 2017
Hotel a bit was too large & impersonal for our liking. Our room very small & at end of dowdy corridor. The buffet breakfast were excellent & we were not hurried by staff clearing away the food soon after the official closing time. Though a good 15 mins walk up hill from the town it is a very pleasant walk & if too much there is a very good & cheap bus service.
Comment from Hotel Management
Sep 2, 2017 by Susana Jiménez- Jefe de Recepción-, Hotel Management
Dear Guest, We appreciate the minutes dedicated to valuing your stay at the Hotel Alixares. As well it indicates, the situation of the hotel to few minutes of the entrance of the Alhambra allows our guest to enjoy a privileged environment. The communication with the city center is very fluid thanks to the C3 bus with frequency of 5 minutes. Our buffet service for breakfast, with 3,30 minutes duration, is very appreciated by our customers with great variety of quality products. We hope to greet you in your next visits to Granada.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Very close to Alhambra

Posted Aug 31, 2017
Pros: virtually everything but especially the outside pool
Cons: nothing at all
Location: tour Alhambra
We LOVED this hotel. Everything about our experience was excellent and we would stay there again in a heartbeat. The pool was a key point in booking our stay there but being so close to Alhambra and the beautiful woods surrounding it made for a very peaceful environment. It's an easy and pleasant 10-15 min walk down to the town (Paseo de los Tristes restaurants and viewpoint) and taxi rides back up the hill are economical. Our room was comfortable and quiet, with a view of the gardens and it stayed cool even with the window open in August. There is a good restaurant and bar within the hotel as well as a BBQ on the roof and several nearby restaurants as well. My children & I can't wait to come again!
Comment from Hotel Management
Sep 2, 2017 by Susana Jiménez- Jefe de Recepción-, Hotel Management
Dear guest, Thank you for passing on your experience in our hotel. Comments like yours fill us with satisfaction and encourage us to work to achieve the satisfaction of all our customers. We hope to greet you on your next visit to Granada.
5 out of 5
by miguel

Posted Aug 28, 2017 on Hotels
Is good
Comment from Hotel Management
Sep 2, 2017 by Director, Hotel Management
Dear Miguel, We appreciate the minutes dedicated to transmit your experience at the Hotel Alixares. We are happy to know that the stay with us has been pleasant and satisfactory. Susana Jimenez- Jefe de Recepción-
4 out of 5
by Ray

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Aug 11, 2017 by Rosa Baena, Hotel Management
Estimado Ray, muchas gracias por sus comentarios, nos alegra conocer que han disfrutado de su estancia con nosotros y que así nos lo hagan saber. Les pedimos nos sigan por redes sociales y les esperamos pronto por Granada. Saludos y buen día. Gustavo Cara Director