Ratings based on 258 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Chi Fung

This traveler left a rating score only Posted Apr 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Modern hotel in a convenient location

Posted Sep 13, 2016
A very nice hotel which has large rooms and bathrooms breakfast served has variety and plentiful only downside is water pressure in shower is poor
5 out of 5
by A verified traveler

Posted Aug 23, 2016 on Hotels
Very clearn and nice service. Location is a bit outside from city centre.
3 out of 5
by Philip from Asheville

Hot and uncomfortable

Posted Aug 9, 2016 on Hotels
Terrible air conditioning that never cooled the room below 80F/27C and worse turns off each time you remove your key to leave the room. Far too stingy on utilities for the price paid for the room. Had better and more modern climate control in a 16th century B&B in Tuscany than this modern hotel. Would not recommend between May and September and who knows, maybe you freeze your buns off in the winter.
5 out of 5
by A verified traveler

Family hotel

Posted Aug 7, 2016 on Hotels
Stayed with the family (4) room was great. Staff helped with our car which brokedown. Hotel is literally 10 min walk to a beach and great ice cream place
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Nice hotel

Posted Aug 4, 2016
Genova is amazing. The hotel is a great base to visit Liguria coast.
4 out of 5
Recommended
for Everyone
by A verified traveler from La Canada, CA

Decent hotel, not in a great area

Posted Aug 1, 2016 on Orbitz
First thing the room safe didn't work so it took two (polite) guys about 30 to fix it by changing the battery. Bathroom was nice. It had nice large towels and a bidet. Room wifi is really slow and drops a lot. With room set up for two kids sharing sofa bed it becomes a tight squeeze in the room. And the kids complained the sofa bed was uncomfortable. We paid ahead of time for breakfast, but everyone gets access to the decent buffet style bkfst and no one pays. The surrounding area seemed a little sketchy and there is a very small parking garage underneath the hotel.
4 out of 5
by Alain from Lebanon

Good hotel

Posted Jul 7, 2016 on Hotels
Good hotel, shy breakfast. Very helpful staff.
5 out of 5
by Brandon

Amazingly attentive

Posted Jun 21, 2016 on Hotels
There was a guy at the front desk who was absolutely amazing. Told us to walk down to Il Focone and order Focaccia Al Fromaggi. He was also just extremely helpful in general. Easily one of the best things Ive ever had! Would highly recommend this hotel if staying in Genoa.
5 out of 5
by jorge from hallandale, fl . usa

excellent

Posted May 30, 2016 on Hotels
very nice staff