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Overview of Best Western Hotel Metropoli

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Front of Property - Evening/Night
Down comforters, memory foam beds, minibar, in-room safe
Down comforters, memory foam beds, minibar, in-room safe
Down comforters, memory foam beds, minibar, in-room safe
Down comforters, memory foam beds, minibar, in-room safe

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationVia Garibaldi1 min walk
    Popular LocationPalazzo Rosso3 min walk
    Popular LocationTeatro Carlo Felice3 min walk
    AirportGenoa (GOA-Cristoforo Colombo)21 min drive

Choose dates to view prices

  • Family Room, Multiple Beds, Non Smoking (1 extra bed)

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Twin Bed
    More detailsFamily Room, Multiple Beds, Non Smoking (1 extra bed)
  • Standard Room, 1 Twin Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Room, 1 Twin Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking

About this area

Genoa

Located in Genoa, Best Western Hotel Metropoli is in the city center and near a metro station. Teatro Carlo Felice and Palazzo Rosso are cultural highlights, and some of the area's attractions include Aquarium of Genoa and Museo Civico di Storia Naturale di Genova. Galata Maritime Museum and Citta Dei Bambini Children's Museum are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Guests appreciate the hotel's central location.
Visit our Genoa travel guide
Popular Location

What's nearby

  • Via Garibaldi - 1 min walk
  • Palazzo Rosso - 3 min walk
  • Teatro Carlo Felice - 3 min walk
  • Palazzo Doria Tursi - 3 min walk
  • Genoa City Hall - 3 min walk

Getting around

  • Genoa Genova Brignole Station - 14 min walk
  • AirportCristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • Exultate — 3 min walk
  • Il Cadraio — 3 min walk
  • Tire-Bouchon — 3 min walk
  • Klainguti — 3 min walk
  • Pizzeria Ristorante Europa — 4 min walk

About this property

Best Western Hotel Metropoli

3-star Genoa hotel in Genoa Historical Centre, walk to Aquarium of Genoa
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 52 rooms offer comforts like memory foam beds and down comforters, plus free WiFi and LCD TVs with cable channels. Guests will also find minibars, room service, and coffee makers.
Best Western Hotel Metropoli offers 52 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 22.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 5.00 for adults and EUR 5.00 for children
  • 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Linens
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Up to 55 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5.00 for adults and EUR 5.00 for children (approximately)
  • Nearby parking fee: EUR 22.00 per day
  • Pet fee: EUR 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Frequently asked questions

Can I cancel my reservation for free at Best Western Hotel Metropoli and receive a full refund?
Yes, Best Western Hotel Metropoli offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Hotel Metropoli cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Hotel Metropoli pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 10.00 per pet, per night.
How much is parking at Best Western Hotel Metropoli?
This property doesn't offer parking.
What time is check-in at Best Western Hotel Metropoli?
Check-in is from 2:00 PM - midnight.
What time is check-out at Best Western Hotel Metropoli?
Check-out is at noon.
Where is Best Western Hotel Metropoli located?
Located in Genoa Historical Centre, this hotel is within a 10-minute walk of Via Garibaldi, Aquarium of Genoa, and Old Port. Genoa Port Center and Luigi Ferraris Stadium are also within 2 mi (3 km). Genoa Genova Brignole Station is 14 minutes by foot and Genoa Piazza Principe Station is 17 minutes.
4.4
Excellent
5 - Excellent
232
4 - Good
192
3 - Okay
27
2 - Poor
7
1 - Terrible
1

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

5/5 Excellent

Traveled with group, Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Close to port , airport and old port shopping streets! Very comfortable double room.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Best western metropoli is in an Excellent location well placed and walkable location. Staff were friendly and helpful, they helped my get dinner on 26th dec when restaurant are mostly closed. i will stay there again for a short break to Genoa.
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff, especially Giorgio, is simply superb. They helped us in so many ways, recovering lost medications by calling on their company Physician who responded promptly well. I recommend this hotel to my friends and relatives. It's difficult to point out anything that I can dislike. Thanks again folks. Our vacation was well enjoyed with my wife who is hard to please. Rome.
Stayed 1 night in Nov 2019

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