Ratings based on 78 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay if you're coming in by train

Posted Dec 3, 2016
Easy to find from the train station. Walking distance to everything. Easy access to metro station I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

Old, atmospheric hotel. Edge of medina, by harbour

Posted Apr 5, 2016
Hotel is in a wonderful location. On edge of medina in the old town and towers over the harbour. Great location. Needs a lick of paint though.
1 out of 5
by A verified traveler

Posted Jul 28, 2015
No help at all. Had a problem with our train and they acted like all they care about is my money. Ridiculous
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Co USA

Nice clean hotel

Posted Mar 5, 2015
Pros: Location was very close to main train station
Cons: Bed was not too comfortable, but it worked.
Location: Very close to train station, and 1/2 mile to waterfront.
Hotel was down a small street only 1 block from the train station. Very good location. Breakfast was ok, and staff was very nice and helpful. Room was good size with very nice window view of waterfront.
2 out of 5
by A verified traveler

Disappointing

Posted Apr 7, 2012
Pleasant Staff but the Hotel is very dated. Bedrooms are poorly light and old fashioned with tiny bathrooms. Hotel needs a complete makeover.
4 out of 5
Recommended
by A verified traveler from UK

good location

Posted Nov 21, 2011
The hotel is very central but down a quiet side-street so it was quiet. That meant it was ideal for seeing the best of Genoa.
3 out of 5
Recommended
for Couples
by A verified traveler

It was ok

Posted Apr 18, 2011
It was comfortable but very noisy. The breakfast was expensive and not actually worth what you pay. Location was near the city center and a few minutes within walking distance.
5 out of 5
Recommended
for Families
by A verified traveler from From canada but on post in Ankara Turkey

Hotel in Genoa Italy

Posted Apr 15, 2010
Travel the world and I highly recommend this hotel to anyone staying in |Genoa (especially if you are traveling via train). Can not say enough good things about it and the service was fabulous.
4 out of 5
Recommended
by A verified traveler from Portland, Or

Great location. Great front desk.

Posted Oct 7, 2009
Can't beat the location if traveling via train. The front desk person was awesome! Would return. More spacious then expected.
4 out of 5
Recommended
by A verified traveler from near London

Convenient and comfortable

Posted May 2, 2009
The location is excellent - so close to the railway station and terminus of the airport shuttle bus, yet in a quiet side street. It is easy to walk to all the major tourist sites. The rooms was fine and there was a good selection of food at breakfast.