Very bad experience
Posted Aug 21, 2016
The hotel needs badly renovation. The wooden floor in the base floor has been detached from the concrete, and you literally was felt like walking on bubbles. Waiters didn't speak English AT ALL. Breakfast was like having breakfast in a 2 star hotel. There is no sound insulation in the rooms, we fell asleep around 3 am, after our neighbors decided to sleep. In the bathroom they had plastic cups for water... Remember in a 4 star hotel... Plastic cups... I have stayed in bad hotels in the past, but this CAN'T be 4 stars... And why Expedia is promoting it??? How people can't see what I saw there? I'm going back to Arenzano next week, BUT I'M NOT STAYING EVER AGAIN in this hotel!