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Reviews of Hotel Cairoli

3 out of 5
Hotel Cairoli
Via Cairoli, 14/4, Genoa, GE

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 219 reviews" "
Rating 8 - Good. 97 out of 219 reviews" "
Rating 6 - Okay. 32 out of 219 reviews" "
Rating 4 - Poor. 3 out of 219 reviews" "
Rating 2 - Terrible. 1 out of 219 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful in making reservations for don’t, providing directions and providing information about Genoa. The hotel is in the heart of the historic area and just down the street from fabulous palazzo museums.
Stayed 3 nights in Mar 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this hotel is excellent. It’s in area that is easily walkable to waterfront and a few tourists attractions. The room is small but nice. windows open on to the street which was busy into the evening but very quiet in the morning. Hotel is on the 3 rd and 4th floor so windows can remain open for fresh air. Would return again.
Stayed 1 night in Jan 2024

10/10 Excellent

Wagner

Stayed 5 nights in Nov 2023

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy walk from Stazione Piazza Principe. Hotel is on the 4th floor so use the elevator if you've got lots of luggage. Out the front door and off you go to amazing historical sites. Everything is within walking distance.
Stayed 1 night in Oct 2023

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located on the 3rd floor of a building. Check-in was easy, friendly staff and we were able to leave our luggages after check-out for free while visiting the town.
Stayed 1 night in Oct 2023

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

ruth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good Friendly and helpfu
Stayed 4 nights in Sep 2023

6/10 Okay

Jeanette

Stayed 1 night in Sep 2023

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel was clean and well run. Area around hotel is a bit dodgy in the narrow alleys but you can avoid if you want. Overall a great stay.
Stayed 2 nights in Aug 2023

8/10 Good

Jill, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

geoff

Stayed 4 nights in Jun 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location Via Carioli as I am familiar with this area. My room was very comfortable and clean. It had everything I needed and I slept very well and all amenities were made my stay perfect. I didn’t have breakfast at the hotel as I loved exploring the cafes and trying out coffee and pastries. I was able to safely come back late at night as I felt very safe in Via Carioli. The staff were helpful and assisted me in a friendly and professional manner. I would happily return. Great value accommodation.
Stayed 3 nights in Jun 2023

4/10 Poor

Raymond

Liked: Staff & service
Older property. Common areas pleasant. Rooms very basic. Unusual set up with hotel lobby and rooms on upper floors. Elevator stuck at times so meant climbing four flights of stairs which was difficult for elderly or disabled guests. On the plus side- lovely bedding.
Stayed 1 night in Jun 2023

8/10 Good

Peri, New Westminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and common areas were very clean and staff friendly and helpful. Great location. Continental breakfast was good. Furnishings somewhat dated and decor very basic. Wifi, although available, was unreliable.
Stayed 3 nights in May 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel Cairoli
Great location. Friendly staff. Ludmilla must get a mention. Property is a bit tired & bathroom was in need of some love (black mould on ceiling & paint peeling back)
Stayed 1 night in Apr 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Villa BnB
Amazing little BnB very close to Lucca. Breakfast was very good and such a beautiful old villa to stay in. Highly recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

George Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a fabulous location in Genoa. Extremely close to Via Garibaldi and its gorgeous architectural buildings and history. The Owner was very helpful and friendly at check in and always had a smile and greeting at other times. The room is simple, not fancy but very clean and comfortable. Having a small stocked kitchen is an added bonus! Shops and restaurants within walking distance plus a small supermarket. I've booked a return visit!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Well priced, good location, very nice people, no hesitation in staying again.
Stayed 2 nights in Jan 2023

10/10 Excellent

Frances, toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel, great staff, good breakfast convenient nice patio and quite
Stayed 2 nights in Sep 2022

8/10 Good

Sidonie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel - the room was large and the terrace was great. Fantastic location for exploring the city! Unfortunately the lift was difficult with our luggage and pram - it was rather small with doors that opened inwards. That was our only problem!
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a very pleasing Hotel. A bit deceptive at first glance as on the 3rd floor of an almost donestic building. Very well located for all of Genoa and the train station. The Hotel is lovely and very tastefully decored. The roof terrace is a great bonus ...just look at the stars. Highly recommend
Stayed 2 nights in Aug 2022
Response from giovanni on Aug 7, 2022
Thank you, we are happy to have made you spend a peaceful and pleasant stay in our splendid Genoa.

8/10 Good

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Well located and charming hotel, but a very old building with some inconveniences. I would still recommend.
Stayed 3 nights in Jul 2022

6/10 Okay

Darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Sraff was helpful. Price was reasonable but be aware that there is no AC. Breakfast was disapponting.
Stayed 1 night in Jun 2022
Response from giovanni on Jul 13, 2022
We are sorry you were disappointed. All our rooms are equipped with air conditioning, just give it the ON / OFF command with the remote control, just ask at the reception instead of staying warm and writing it on the review. For the buffet breakfast all our guests have evaluated it as abundant, excellent and very varied, evidently it did not match her tastes. with regard

10/10 Excellent

Michele

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old-ish
Stayed 1 night in Jun 2022
Response from giovanni on Jul 13, 2022
Thank you

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The hotel was recently renovated and feels new. Excellent service and location. The parking is a 6 minute walk with no problem.
Stayed 1 night in Jul 2020
Response from GIOVANNI on Jul 28, 2020
Thanks for your review. We are proud to have made you spend a peaceful stay in Genoa. We thank you and hope to have you back soon in our Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from giovanni on Dec 30, 2019
Thanks for your review. We are proud to have made you spend a peaceful stay in Genoa. We thank you and hope to have you back soon in our Hotel.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is handy to train station and old port, ideal for a short stay
Stayed 1 night in Nov 2019
Response from giovanni on Nov 10, 2019
Thanks for your review. We are proud to have made you spend a peaceful stay in Genoa. We thank you and hope to have you back soon in our Hotel.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from GIOVANNI on Oct 8, 2019
Thanks for your review. We are proud to have made you spend a peaceful stay in Genoa. We thank you and hope to have you back soon in our Hotel

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the train station and nearby to some lovely cafes. Easy taxi to the airport from location.
Stayed 1 night in Aug 2019
Response from giovanni on Aug 13, 2019
Thank you, we are glad we made you spend a nice stay.

10/10 Excellent

James, Shrewsbury

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Super friendly staff - and wonderful location. Rooms good.
Stayed 2 nights in Jul 2019
Response from Giovanni on Jul 16, 2019
Thank you for your evaluation

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely accommodating
The staff were very helpful when it came to moving luggage, dinner suggestions, calling a taxi, etc. It was a very clean room and neat as a pin. The outdoor solarium was a great place for a quiet cup of coffee in the afternoon. I will be back in November!
Stayed 2 nights in Apr 2019
Response from Martina on Apr 25, 2019
Thank You! We're very glad for your review, and You will be always welcome in our hotel! Best Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place. Give it a chance if you dont mind a few stairs. Very close to many place of interests.
Stayed 2 nights in Mar 2019
Response from giovanni on Mar 22, 2019
thank you

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019
Response from giovanni on Apr 30, 2019
Siamo orgogliosi della vostra ottima valutazione. Grazie

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (10 minutes from train station Genova Piazza Principe and very close to Via Garibaldi, one of Genova's most beautiful streets) and very nice room. Highly reccomended for both short and longer stays in Genova.
Stayed 1 night in Dec 2018
Response from giovanni on Jan 8, 2019
thank you

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but somewhat noisy. Bathroom small and shower tight to get into. Staff very friendly and helpful. Would have liked a view out to Via Cairoli, but window was blocked with a closet that made the room seem smaller and darker without being necessary for the average traveler. Near subway, good restaurants, bus stops, port and funiculare.
Stayed 2 nights in Jul 2018
Response from GARBELLINI on Aug 7, 2018
Thank you for having stayed at our facility. His comment is very important to us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice little hotel
The room was fine and the airconditioning was working very well. The breakfast was fine and there was a gymroom for the guests. The lobby is on the third floor and the elevator is small and slow.
Stayed 2 nights in Jul 2018
Response from GIOVANNI on Aug 1, 2018
Thank you for your excellent evaluation.

8/10 Good

Andrew, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & friendly place
Very clean hotel close to many sights including most things to see in Old Town. Friendly and knowledgeable staff. Comfortable room. Affordable. Recommended
Stayed 2 nights in Jan 2018
Response from Romano on Jan 31, 2018
Thank you we are proud and happy for having made you spend a pleasant stay. best regards

10/10 Excellent

MARGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay. Wonderful host and great location
Stayed 1 night in Dec 2017
Response from Romano on Jan 31, 2018
Thank you we are proud and happy for having made you spend a pleasant stay. best regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel
Nice old building with original features. Is not really suitable for people with walking difficulties as you have to manage many stairs, but helpful staff.
Stayed 1 night in Dec 2017
Response from Romano on Jan 31, 2018
Thank you we are proud and happy for having made you spend a pleasant stay. best regards

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We enjoyed our stay and found all staff to be helpful and interested in our satisfaction. The breakfast was good, the location was good and the couple of negatives were minor. It is not a fancy hotel, but had everything we wanted/needed and we would stay again.
Stayed 3 nights in Nov 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and unique entrance
Very helpful staff and great location for visiting Via Garibaldi, San Lorenzo, old port. Strange entrance as hotel is on third floor via an antique elevator. Bath was small but adequate. Would stay there again.
Stayed 1 night in Sep 2017

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
The location and helpful, friendly staff are the best aspects of this hotel. The only negative, was the street noise, as our room was on the back side. Other rooms probably won't have that problem. We would gladly stay there again.
Stayed 2 nights in May 2017

8/10 Good

Linas

Liked: Cleanliness, staff & service, property conditions & facilities
Old place but convenient location
Very friendly staff at breakfast room and the reception with good references for restaurants. Breakfast was very good as for 3* Italian hotel with meats, fresh fruit, etc. The drawback is that the hotel is located on the 3rd floor in old house with a tiny elevator (max 2 persons and a suitcase) that operates quite unpredictably, The rooms are located on the fourth floor with stair access only. However the location is very central and convenient.

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, proprietors and staff very helpful, very accommodating, nice room, great pricing, exceeded expectations!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what we expected
From the pictures and previous reviews, we were expecting something a lot better. The room wasn't horrible, but the bathroom was dirty, there is no parking, tiny elevator or climb 5 flights of stairs. It was an experience but not a good one. The breakfast was nice and the staff was ok. Location was good for walking around.