Ratings based on 126 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 26, 2016
Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.
4 out of 5
by A verified traveler

Cool hide away in the heart of the old city

Posted Oct 5, 2015 on Hotels
Charming and by American standards a little odd. Loved the room and the location right In the heart of the old city. The manager was very nice and helpful. Pointed us to great restaurant nearby. Genoa is quite a cool place wish we could stay longer.
5 out of 5
by THOMAS from Wien

Great place to Stay

Posted Oct 1, 2015 on Hotels
Wonderful Hotel in perfect location near city center, but still in a calm area. It is more kind of a Bed and Breakfast than a Hotel. I can recommend renting a suite. Very spacious and amazing view. But unfortunately it has a very small shower, compared to the big and nice bathroom. Overall a great pleace to stay. Wifi is fast and works well.
3 out of 5
by aletta from Johannesburg

Posted Aug 31, 2015 on Hotels
When we booked in there were no English speaking staff available Parking is not available near the hotel, so luggage have to be carted long areas to the offsite apartments The area around the hotel is dodgy with a lot of loiterers around
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful historic room hotel in the town square!

Posted Aug 3, 2015
A bit hard to find but definitely worth the search. Be prepared to park in a lot and carry your luggage several blocks. Awesome experience staying in such a quaint atmosphere.
4 out of 5
Recommended
for Everyone
by A verified traveler from lisbon, portugal

Amazing palace, modern decor

Posted Jun 25, 2015
It is an amazing ancient palace that was all renovated with a very modern and minimalist style. I loved the decor and how they renewed it. Looks coming out from a magazine! It has, however, narrow elevators and accesses to rooms, toilet flushes are extremely noisy and you can't sleep in the morning as you hear everyone else flushing, and the location, although it is very central, can only be reached walking (need to park a couple of streets away) and at night it is quite daunting to get there, through narrow and dark streets full of homeless and weird people.
4 out of 5
Recommended
for Everyone
by A verified traveler

Characterful hotel in terrific location

Posted Jun 25, 2015
Pros: Beautiful old building in great location
Cons: Slightly hard to find the entrance to the hotel. The buzzer is a faded label among a series of bells for apartments
Beautiful old building with a contemporary twist. Friendly staff.
4 out of 5
by Jay from Miami

Small hotel in great Genoa location

Posted Apr 27, 2015 on Hotels
Hotel can be a little hard to find, but just go to Piazza de San Lorenzo, stand in front of the Cathedral and look just to your right across plaza and you will see sign at ground level over in the corner. Ring buzzer next to sign. Very old building in good shape, you have to take elevator to the next floor up to get to reception. 1st floor in Europe, what we would call 2nd floor in USA. Rooms are huge, some baths are small, some large, 14' ceilings and breakfast overlooking plaza and cathedral. Great neighborhood to explore Genoa from, close to everything but rail stations. And taxis are not allowed up Via de San Lorenzo, so you have to walk a short way up or down to get to plaza, but I did see some taxis come in, so just ask. Staff is very friendly and helpful and spoke English.
2 out of 5
by A verified traveler from Toronto, Ontario

Only book if looks are more important than comfort

Posted Mar 22, 2015
Pros: historic building, big room
Cons: amenities: toiletries, towels, breakfast. Also, front desk staff, and advertising that the parking lot is quite far from the hotel.
Location: in piazza San Lorenzo
Arrived at hotel by car only to find the hotel is not accessible by car (and that gps does not work well in the area). Had to trudge suitcases across two piazzas to find the location. It is in an old historic building which is nice, and if that is your main criteria for a hotel then it is a "maybe". It seems like it is run by people who have never run a hotel before. The shower in our room was not finished construction, the bath towels were tea towels, there was no shampoo/toiletries, and the staff were not knowledgeable about either Genova or the area around it. The breakfast was marginal and they ran out of bread and had to send the lady who was serving breakfast out to get more bread, leaving other guests arriving for breakfast totally confused about what was going on for breakfast.
4 out of 5
by Olga from Riga

Totally fine if nothing else is available

Posted Nov 23, 2014 on Hotels
Stayed a night at this hotel in November. The double room we booked in the main building was just as pictured, clean and spacious. The staff was nice and willing to help. There were no towels at first, but they were quickly found when we asked. Also as soon as we checked in, the heating was turned on. Breakfast was alright, although make sure you come early as the chance is there may be no room for everyone. The main drawback was the tiny shower cabin where the only shower head is fixed to the ceiling and therefore water inevitably pours on your head even if you don't want it...