Ratings based on 313 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Outstanding service. Excellent breakfast and nice

Posted Aug 17, 2017
Excellent customer service. Very friendly and helpful.
Comment from Hotel Management
Aug 18, 2017 by Luis C, Hotel Management
Thank you for completing our survey. We are happy that your stay was enjoyable. Luis C
4 out of 5
by Teresa

Maintenance needed

Posted Jul 22, 2017 on Hotels
Room was comfortable. However broken ice machine on 2nd floor has been that way for 2 weeks or more. Also sliding doors do not work with key.
Comment from Hotel Management
Jul 27, 2017
I apologize for the ice machine and sliding doors. We are working on getting that corrected. Luis C
5 out of 5
Recommended
for Everyone
by A verified traveler from Midland, Tx

Nice hotel close to everything

Posted Jul 22, 2017
I stayed with my family for one night. Clean, spacious room, friendly staff, nice heated pool. Across the street from Wal-Mart. Breakfast consisted of eggs, sausage, yogurt, cereal. We arrived earlier of check in time and we able to check in after a short wait.
Comment from Hotel Management
Jul 24, 2017 by Luis C, Hotel Management
Thank you for your review. It is our pleasure to make every guest feel welcomed. Luis C
3 out of 5
by Teresa

Bedding and Linens Shortages

Posted Jul 18, 2017 on Hotels
Disappointed that the hotel does not have enough linens and bedding to replace when they come to clean the room. When they took my soiled towels they could not give me new clean ones until laundry was done later in the day. Also, beds could not be made because they had no clean liner sheets to put on bed. Finally the wi-fi SUCKS - unable to get a consistent connection; kept getting bumped off right in the middle of something
Comment from Hotel Management
Jul 20, 2017
On behalf of the hotel I want to apologize to you for your inconvenience. I will be personally looking into the linen situation. I know for a fact that we have extra linen on hand. I am very sorry for that. I will also look into the speed of the Wi-Fi. Luis C
4 out of 5
by Sierra

Great weekend

Posted Jul 15, 2017 on Hotels
I had great stay overall and the free breakfast was the cherry on top. Night front desk person was super nice a nd helped me get extra blankets and sheets.
Comment from Hotel Management
Jul 17, 2017
Thank you for staying with us. It is always our pleasure to make every guest feel comfortable. Luis C.
5 out of 5
by Carla

Posted Jul 12, 2017 on Hotels
Everything was great would definitely stay again
Comment from Hotel Management
Jul 14, 2017
Thank you for for your review. It is our pleasure to make sure every guest is made to feel at home.
4 out of 5
by Wanda

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 21, 2017
Thank you for completing our survey. It is our pleasure to make all our guest feel comfortable. LuisC
5 out of 5
by George

Trip to Houston

Posted Jun 17, 2017 on Hotels
Convenient location and just as advertised. Very clean and well maintained.
Comment from Hotel Management
Jun 20, 2017
Thank you for completing our survey. We strive to keep our hotel clean and make sure every guest feels welcomed. Luis C
5 out of 5
by Hollie

A+++++ stay!

Posted Jun 13, 2017 on Hotels
Hot tub outside was not working which was a bummer but other than that it was a great stay!!
Comment from Hotel Management
Jun 15, 2017
Thank you for completing our survey. We are working on resolving the issue with the hot tub.
5 out of 5
by Hollie

Great location!!great hotel!!lgreat staff!!

Posted Jun 10, 2017 on Hotels
Was a great stay the only thing that bothered me was the jacuzzi was broke. ☹️
Comment from Hotel Management
Jun 13, 2017
Thank you for completing our survey. I apologize that that hot tub was not operating during your stay. We are working on getting it fixed. Thank you, Luis C