Ratings based on 311 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by Scott

Posted Apr 28, 2017 on Hotels
Comment from Hotel Management
May 4, 2017
Thank you for your feedback! We hope to see you again real soon!
5 out of 5
by A verified traveler

Awesome!!!

Posted Apr 24, 2017 on Hotels
Fantastic!!!
Comment from Hotel Management
Apr 27, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We hope to see you again soon!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Quiet, large room with comfortable beds, TV, fridge, micro and coffee maker. Coffee and cookies avialable downstairs all the time. Nice pool.
Comment from Hotel Management
Apr 27, 2017 by Fran McCullah, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We hope to see you again soon!!!!
3 out of 5
by A verified traveler

Posted Apr 6, 2017 on Hotels
The stay was ok. I originally booked the hotel for the jacuzzi and pool but the jacuzzi didn't work for the first 3 days and the pool area was freezing for an indoor pool. It felt like the AC was on subzero. I was only there for 6 days so I didn't get the most out of it. They should have discounted the room or let me stay an extra night free.
Comment from Hotel Management
Apr 27, 2017
Thank you for your feedback and for taking the time to write about your experience. We have addressed the jacuzzi and pool room temperature. We hope that your next visit will be a better one!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

NICE HOTEL

Posted Apr 1, 2017
Pros: GPS always direct the wrong direction for this location.
THE STAFFS ARE FRIENDLY, ROOM IS LARGE, CLEAN, COMFORTABLE
Comment from Hotel Management
Apr 27, 2017 by Fran McCullah, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We hope to see you again soon!!!!
5 out of 5
by Donald

Spring, TX business

Posted Apr 1, 2017 on Hotels
Great hotel!
Comment from Hotel Management
Apr 27, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We hope to see you again soon!!!!
5 out of 5
by Victoria

Posted Mar 28, 2017 on Hotels
Comment from Hotel Management
Mar 30, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
We were in a room facing the highway and it was incredibly noisy. We thought the windows were open. The air conditioner rattled all night until we put a shoe in one of the vents. Otherwise we had a great stay. All of the staff were super accommodating and very friendly.
Comment from Hotel Management
Mar 30, 2017 by Fran, Hotel Management
We appreciate your feedback, and will address the issues mentioned. We hope to see you back real soon!
5 out of 5
by Leanne

Great staff... a big thank you too Alexis.

Posted Mar 27, 2017 on Hotels
Just a one night stay as we had a layover in Houston. Had a few hours to kill before our flight, so Alexis drove us to the shopping mall and picked us up a few hours later. She brought with her our suitcases and proceeded to take us to the airport. Alexis you are a ray of sunshine and a valuable asset wherever you choose to work!!!
Comment from Hotel Management
Mar 30, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Leanne. I will be sure to provide Alexis with this positive review. We look forward to your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
My stay at this hotel was amazing.Very clean the staff was friendly,but mot as frendly as I would have love for them to be.Over all I plan to return to this location..
Comment from Hotel Management
Mar 30, 2017 by Fran McCullah, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We strive to provide excellent friendly service at all times. We look forward to your next stay with us!