Ratings based on 13 Verified Reviews

4.4 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by cheryl

Highly disappoint of money being stolen from me

Posted Jul 23, 2017 on Hotels
I was charge for my stay after I had already pre-paid in advanced. My account was charge a overdraft fee. I was promised that NO FUNDS would be debited from that card for my stay. I was so hurt but now have overdraft fees that I was not expecting.
Comment from Hotel Management
Jul 30, 2017
Good Afternoon, I do apologize for this inconvenience. Please contact the hotel to resolve this issue. Thank you and have a great day.
5 out of 5
by Elizabeth

Posted May 23, 2017 on Hotels
Loved my stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler from asheville nc

Noisey neighbors

Posted Apr 23, 2017
Pros: For the most part the staff made an effort
Cons: Noisey people should be asked to leave if they can not be quiet after 10:00 pm
Location: Close to the airport but a repressed area
Checked in and went to my room and was clean and pleasant . Long day very tired showered and went bed and fell asleep but a 11:00 pm the people in the room above checked in and the where very loud and it sounded like a heard of elephants so I waited for an hour and after midnight I called the front desk and the gentlemen at the front desk offered to move me to another hotel at midnight wrong answer the gentlemen should have called and ask them to please be quiet as it was after 10:00 pm I think this should be a industry standard and the noisey people should have been asked to be quiet or please leave as this is just not fare to the other patrons
Comment from Hotel Management
Apr 26, 2017 by Martha, Hotel Management
I apologize for the issues with noise. We strive to give every guest a pleasant stay at our hotel.
5 out of 5
by Jessica

V birthday

Posted Apr 23, 2017 on Hotels
It was short but good
Comment from Hotel Management
Apr 26, 2017
Thank you for staying with us!
4 out of 5
by DaVonne

Convenient and Clean

Posted Mar 15, 2017 on Hotels
Really cool secluded but nice hotel.
Comment from Hotel Management
Mar 26, 2017
Thank you for your feedback, we hope to see you again.
5 out of 5
by Roslyn J.

Great hotel quiet area

Posted Mar 11, 2017 on Hotels
I totally enjoyed my stay. The only disappointment was the fact that I booked this hotel thinking I would have continental breakfast. This wasn't the case. The breakfast restaurants were crowded and the wait was long.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
I apologize for the confusion with breakfast not included. Thank you for the feedback and staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Few minute ride to Airport

Posted Mar 10, 2017
The front desk staff were great! Both guys were funny, warm, helpful and pointed out late night amenities and am shuttle schedules. A really good team for weary travelers.
Comment from Hotel Management
Mar 11, 2017 by Martha , Hotel Management
Thank you for staying with us! We are very happy to accommodate you!
5 out of 5
by Wing Gene

Convenient and clean hotel

Posted Feb 28, 2017 on Hotels
Late booking from IAH airport and easy to book and airport transfers
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thanks for the feedback!
5 out of 5
by Mohammad

Solid Stay!

Posted Feb 27, 2017 on Hotels
Solid stay, close to the airport. Room was very big and it was clean! I cannot complain at all about the stay!
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank you for staying with us! We hope to see you again!
5 out of 5
by Brenda

Pleasant

Posted Feb 26, 2017 on Hotels
Road construction in the area but, overall it was very pleasant.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank for the feedback. We hope you will stay again!