Ratings based on 333 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2017
Nice for overnight stay before cruise out of Galveston. One of our party flew in so he utilized the free shuttle from the airport and we met him. Hotel held his luggage until the rest of us arrived to check-in. Free breakfast was fresh and there were enough of a variety for all members. There were a lot of younger girls at the hotel for some kind of pageant at the hotel. Room was quiet and there was plenty of room at breakfast for everyone.
1 out of 5
by A verified traveler from Oregon

ABSOLUTELY DISGUSTING!

Posted Jul 27, 2017
Pros: Oscar, the front desk staff member
Cons: The star rating is not accurate for this hotel. It was maybe a 2 star if that.
Location: Near the airport. Easy shuttle to and from hotel.
i have never had to write a negative hotel review but I feel this is necessary to help others steer clear of this hotel. I would never have expected a hotel owned by the Marriott to be like this. I had booked a room for one night for my mom and I to stay in prior to our flight out to the Bahamas the next day. The air conditioner was out in all the main areas and had reportedly not been on for weeks. It smelled of hot, humid, old carpet. Upon checking into our room, we initially overlooked the hair in the shower and the urine in the toilet but then found a very large wet spot between the beds. I assumed it was just a water spill until the smell of urine set in. Upon requesting a new room, we found that none were available with two beds. The hotel staff member, Oscar, was incredible in trying to accommodate us but when he went to show me a room with a pull out couch, a very large roach ran across the bathroom floor (half the size of my hand). I have lived on a tropical island and understand that roaches are a part of hot/humid environments but this was the icing on the cake for this hotel experience. We would have relocated if we weren't exhausted from flying all day and just needed a bed to sleep in before flying out in the morning. They sprayed Resolve on the carpet to clean it and placed towels over it (as housekeeping had gone home) and we slept and got out of there asap.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coon Rapids, MN

Nice breakfast

Posted Jul 9, 2017
Friendly staff and nice service. I will recommend it to family and friends.
2 out of 5
by A verified traveler

I wont stay here again...

Posted Jun 27, 2017
Hotel room was not all that clean. The curtain was see through therefore no privacy. Luckily it was a very late check in with a very early check out. I would not recommend this place to anyone. The lobby was decent and the complimentary breakfast was ok. I personally will not stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from All over the world

Good hotel close to IAH with Free Shuttle

Posted Jun 26, 2017
Pros: The breakfast and beds!
Typical Fairfield Inn & Suites very nice and expected amenities . The hot breakfast was great with the expected waffles but great Potatoes O'Brien & Cheese Omelets with salsa & extra cheese available. The shuttle was great! just call and they show up shortly, even with my plane late over 2.5 hours at 11:00 at night!!! The rooms have great beds, microwave and fridge if needed. There is a little plane noise but expected near a big airport. No restaurants in the vicinity ( within walking distance ) but several deliveries available ( always Dominoes ) . Overall a great friendly staff, nice rooms, a great shuttle, fantastic breakfast - what else do you need for a short layover or longer stay.
5 out of 5
by Mark

Great weekend

Posted Jun 20, 2017 on Hotels
Friendly staff, comfortable rooms
5 out of 5
by stephanie

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
5 out of 5
by Youssef

This traveler left a rating score only Posted Jun 5, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close yo the airport

Posted Jun 4, 2017
The aircon in our room is on and off we can't sleep because is to hot .and the pool of the hotel is so very dirty my daughter got skin problem to her face after swimming to the pool . But the staff are good and other facilities is good