Ratings based on 800 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Pros: Spacious, luxury looking hotel
Cons: Check in time
Location: Love the mall right across. Choices of food around the area. Perfect location.
Very nice, spacious hotel. Only thing I would say is a downer is the check in. Its hard to believe rooms are not available till after 3pm and not a minute sooner. Other hotels have it ready as soon as you get there even if their check in is at a later time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Posted Dec 2, 2017
Stayed here before. Was satisfied then and am pleased with my stay this time. Conveniently close to the airport. Will book here again the next time I'm in town.
Comment from Hotel Management
Dec 4, 2017 by Jennifer, Hotel Management
Dear Matt, Thank you for your review of your recent stay at the Hilton Houston North. I am so delighted to hear that you enjoyed your stay. We can’t wait to welcome you back soon!
5 out of 5
by A verified traveler from GREEN POINT TX

Posted Nov 24, 2017
Pros: everything
Cons: room temperature
Location: tthere are great
people are nice there for business projects ,in my experiences ,trust place will recommended
Comment from Hotel Management
Nov 24, 2017 by Jennifer, Hotel Management
Dear Raul, Thank you so much for taking the time to give us your feedback on our hotel. We are pleased that you enjoyed your stay!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Posted Nov 21, 2017
Walls between our room and the adjoining room were pretty thin. We awaken pretty late at night by the guests in the adjoining room the first evening we were there but they checked out the next morning so the rest of our stay was perfect. Clean room and common areas, very nice staff and hotel was located quite close to the highway, food and stores.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Posted Nov 15, 2017
Staff was very nice. Nothing to walk to for dining or entertainment
4 out of 5
by A verified traveler from Bend, OR

Location was far away from shopping, restaurants

Posted Nov 13, 2017
Pros: Registration staff was wonderful.
Cons: Starbucks on Saturday and Sunday as there aren't any close by options except for fast food.
Location: Nothing to do or places to eat worthy of time spent near by.
The Cafe 11/10/17 waitress "Patty" was great and the food was good. Starbucks was a good option because of hotel location on 11/10/17. The Cafe 11/11/17 waitress was rude and short, food was terrible for breakfast. Not going back there. Dinner at Vinos was great on 11/9 and 11/11/17. Starbucks was closed on Sat 11/11 and Sun 11/12/17, not many other restaurant options near by. The room was was well used and not clean, bed linens were clean, towels were worn out. The staff except for the waitress at the Cafe on 11/11/17 am was wonderful. Front desk registration people were kind and courteous. The shuttle service coordinator did not dispatch my pick up on 11/9/17 pm correctly. Was not warned about the dangerous neighborhood conditions concerning the mall across the street.
2 out of 5
by A verified traveler from Houston

Not your typical Hilton Hotel

Posted Nov 5, 2017
Room was in terrible condition, bed & pillows uncomfortable, carpet dirty, towels like sandpaper, bathroom moldy and toilet barely flushed.
Comment from Hotel Management
Nov 8, 2017 by Lidia T. , Hotel Management
Dear Fred, Thank you for taking the time to review our hotel. Our apologies that our hotel did not meet your standards. We take your comments seriously and will be sure to pass them on to the correct team member. We hope you give us another opportunity during your next visit to Houston to Make it Right.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic!

Posted Oct 29, 2017
Pros: Great location.
What a gorgeous hotel. Super staff. Seamless check in. Huge room.
Comment from Hotel Management
Nov 1, 2017 by Lidia T. , Hotel Management
Thank you for taking the time to review our hotel! We appreciate your feedback and we hope to see you during your next trip to Houston!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pearland Texas

It was close to the conference and beltway.

Posted Oct 28, 2017
I always like staying at the Hilton because of the classiness
Comment from Hotel Management
Nov 1, 2017 by Lidia T., Hotel Management
Thank you for taking the time to review our hotel! We are thrilled to hear you enjoyed your stay. We hope to see you during your next visit to Houston.
3 out of 5
by A verified traveler from RI

DATED

Posted Oct 24, 2017
Pros: Grandeur of lobby, staff and people
Cons: Hotel was under some improvements, needs updating.
Charged $34 for a powered egg buffet breakfast that is complementary at EVERY other hotel, SHOCKING. 9th floor interior was dated, long box of contractor drywall corner bead lying in hallway. Rust stains from handles in shower. Expected a little more from a Hilton product.
Comment from Hotel Management
Nov 1, 2017 by Lidia T. , Hotel Management
Thank you for taking the time the review our hotel. We take guest commentary very serious and we will be sure to send your comments to the designated team member. We hope that during our next visit to Houston we are able to Make it Right.