Ratings based on 331 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Rooms had a horrible smell RE: Mildew,stench,Posted Sep 14, 2017
The Shuttle service should be more professional, and the coffee makers were dirty and had mold in them
by A verified traveler from canada
Disappointing stayPosted Sep 10, 2017
I guess that we were fortunate to find availability at any NE Houston hotel following hurricane Harvey however we were disappointed with this hotel. The floor in the bedroom area was soaked from the AC unit, with mold on the wall. We had to ask for more toilet tissue. The bathroom floor was dirty and slipper and the carpet had not been vacuumed. There was mold on the edge on the tub. after the first night, there was no maid service so had to ask for more towels. The bed was comfortable and the room was spacious. But in all, a disappointing stay.
by A verified traveler from Austin TX
Dirty rooms run down facilitiesPosted Aug 24, 2017
I was traveling by myself and was a little creeped out when I walked into a room with the rubber baseboards falling down, a large jacuzzi in the living room and nasty stains on the sofa next to the jacuzzi. I changed rooms twice. Third time was a charm!!
for Everyoneby A verified traveler
Nice hotel close to airportPosted Jun 29, 2017
Pros: That the pool was green looking so my grandchildren couldn't swim
Cons: There is so many
Location: Close to airport and some malls and restaurants
Hotel room was spacious. Breakfast was good but pool and hotel was not so great. Pool was green looking and hotel had some leaky roof because of the rain.
by Helen Jean
Quiet, clean and convenient to airportPosted Jun 24, 2017 on Hotels
The hotel is quiet, clean and comfortable. Staff are friendly. Only downside is location - in a business park, so no restaurants or shops around. However, several food delivery options.
Posted Jun 19, 2017 on Hotels
it was great
''Great get a way''Posted Jun 18, 2017 on Hotels
Very nice hotel well kept up excellent staff what more can i say A+
Quality and comfort on a budgetPosted Jun 13, 2017 on Hotels
Was great customer service and overall a amazing trip.
Posted Jun 10, 2017 on Hotels
Posted Jun 5, 2017 on Hotels
We had a very good stay. The staff were welcoming and friendly. The only thing we had a problem with was the noise coming from the room above us. The noise kept us up throughout the night but this was not a reflection of the hotel it was that the people above us were stomping and running around in the middle of the night not being considerate of other patrons.