Ratings based on 531 Verified Reviews

3.5 out of 5
59% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, easy access. Continental breakfast was slim

Posted Nov 16, 2017
Pros: Clean
Water pressure was awful in the shower, otherwise we enjoyed our stay. Clean
Comment from Hotel Management
Nov 16, 2017 by raj, Hotel Management
Thank you for your business . Thanks for the feedback.when ever you visit Houston again we will be glad to serve you again.Have a bless day.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

close to airport/ freeway so not close to city

Posted Oct 28, 2017
Easy for overnight airport stay, usual eating options nearby, close to freeway but I didnt actually get disturbed by that from my room - which was farthest away and didnt have to request that to be case :-) Appears are refurbishing hotel/ accommodation and where already done looks great. Others a little tired but not dirty. Great price. I didnt have a car but wanted to get in to central Houton - you will need Uber if the same! But no problems on that basis.
Comment from Hotel Management
Nov 1, 2017 by raj, Hotel Management
Thank you for the feedback.we will try to make it better when you visit houston again.
3 out of 5
by A verified traveler from dallas, tx

Pocket knife under my mattress

Posted Sep 3, 2017
My sister and I stopped in late to spend a night during our road trip. We weren't expecting much and it was cheap. As we were checking for signs of possible bedbugs, we discovered a pocket knife under my mattress which initially wasn't that bug of a deal except we later realized that that means they do not clean the rooms as thoroughly as they should. The bathroom was clean enough upon our inspection, however, we did not use the bath/shower so not sure about the water. Overall, it iswhat was expected for what we paid and needed. There were also cigarette burns in the blankets/sheets even though we had a non-smoking room. Probably will never stay here again nor recommend for anyone needing more than just a place to rest for a night.
Comment from Hotel Management
Sep 7, 2017 by Manager, Hotel Management
We are very sorry the item was there. We usually get very good comments on our clean rooms. We hope you stay again in the future.
3 out of 5
by michael

Too much noise. I45 traffic noise is bad.

Posted Jul 30, 2017 on Hotels
Hotel undergoing painting so new paint smell.
Comment from Hotel Management
Aug 1, 2017
Thank you for your feedback and your business.thank you for noticing the improvement. we are sorry for the noise from the highway.Thanks and have a great day.
5 out of 5
by Jessica

Posted Jul 18, 2017 on Hotels
Comment from Hotel Management
Jul 20, 2017
Thank you madam for your business and your wonderful feedback.hope to see you again in future.have a wonderful rest of your year.
1 out of 5
by Tracy

Bad hotel

Posted Jul 11, 2017 on Hotels
Well where do I start at ,this place isn't safe at all because me and my kids check in then park our car so we can get our stuff out of the car to our room and on the other note same men's drinking by the pool was asking if they help us to our room and we don't even know them well at all then I tell the front office manager about them drunk men's by the pool them manager say they are no harm mmmm like I said we don't know them so shouldn't talk to me and girls like that we didn't ask them for help at all and. Ppl knocking on our door too so it not safe at all and don't want someone else to go Thur what we did
Comment from Hotel Management
Jul 13, 2017
First of all let me thank you for your business and your feedback.about the guys at the pool these guys stays here a lot and we know them .they are no harm to anyone. they may have ask you out of courtesy to help.for that matter i apologize to you. Thank you.
5 out of 5
by Jessica

Posted Jul 10, 2017 on Hotels
Was good hotel they are doing some renovation to upgrade it
Comment from Hotel Management
Jul 12, 2017
Thank you madam for your feedback.your business is greatly appreciated.
4 out of 5
by Tiffany

Posted Jun 29, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017
Thank you for taking your valuable time to rate our hotel.your business is appreciated. Hope to see you again in near future .have a great rest of the year. thank you.
2 out of 5
by Jennifer

Posted Jun 25, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017
Thanks for your time to rate the hotel. we apologies for any inconvenience that may have cause you.
4 out of 5
by Simone

One thing I didn't like

Posted Jun 23, 2017 on Hotels
There were some stains on the bed spread but overall it was clean and comfortable
Comment from Hotel Management
Jun 26, 2017
Thank you for taking your valuable time to give us your feedback on your stay.we value your business.hope to see you back here soon.have a wonderful year.