Ratings based on 274 Verified Reviews

3.7 out of 5
74% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from humble tx.

Unworthy of the discount price

Posted Dec 9, 2017
First of all I was received at chk in behind glass by the most unfriendly greeting.the 1st room was stank, the 2nd took at least 30min to warm up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
It was ok. Was there business . Overall everything was good.
Comment from Hotel Management
Nov 7, 2017 by S, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback about your most recent stay with us. It was a pleasure to have you here as our guest and we look forward to welcoming you back on your next trip to Humble, Texas!
2 out of 5
by A verified traveler from San Antonio, TX

New Management Required

Posted Sep 18, 2017
Hotel front desk staffs need customer service training. They were very rude and unfriendly. Breakfast area needs cleaning. Quality and quantity of breakfast vety poor. No batteries in tv remote. Hotel lobby needs cleaning. Hotel checkin counter covered with glass as if customers are being quarantined. Ovrrall my stay was very terrible and will not rent Siper 8 hotels anumore....
Comment from Hotel Management
Nov 7, 2017 by Sunny, Hotel Management
Dear Valued Guest, Thank you for providing feedback regarding your most recent stay with us, I am disappointed to hear that details regarding your stay with us were less than satisfactory. Please be assured we have addressed your concerns with the appropriate department to ensure they were corrected. We look forward to welcoming you back upon your next visit to Humble, Texas!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denton, TX

Friendly and helpful staff

Posted Sep 14, 2017
I was in Houston last minute working with the relief effort for Hurrican Harvey. There were aboslutely ZERO hotels available except the one room at the Humble Super 8. Great Price, good room, excellent service. Friendly and helpful.
Comment from Hotel Management
Sep 16, 2017 by Sunny, Hotel Management
Dear Guest, Thank you for taking the time to give us a feedback regarding your recent stay. We appreciate your comments and Suggestions. Please feel welcome at our hotel in your future travels. Thanks.
2 out of 5
by A verified traveler from humble tx

Dirty bed!

Posted Sep 3, 2017
The sheets were extra dirty with stains on them! It was so nasty!
Comment from Hotel Management
Sep 9, 2017 by Sunny, Hotel Management
Thank you for providing feedback regarding your most recent stay with us, I am disappointed to hear that details regarding your stay with us were less than satisfactory. Please be assured we have addressed your concerns with the appropriate department to ensure they were corrected. We look forward to welcoming you back upon your next visit to Humble, Texas!
1 out of 5
by Christina

Posted Sep 1, 2017 on Hotels
It was horrible
Comment from Hotel Management
Sep 9, 2017 by Sunny, Hotel Management
Thank you for providing feedback regarding your most recent stay with us, I am disappointed to hear that details regarding your stay with us were less than satisfactory. Please be assured we have addressed your concerns with the appropriate department to ensure they were corrected. We look forward to welcoming you back upon your next visit to Humble, Texas!
4 out of 5
by A verified traveler from Humble

Quiet & Peaceful

Posted Aug 22, 2017 on Hotels
The room was comfortable. Not a lot of channels to choose from, but the options were recent. The carpet in my room was dirty like it hadn't been vacuumed. Breakfast was good & decent, they had waffles, yogurt, muffins, & cereal. The street it was on is close yo the highway but wierd to get out of if you're not familiar with the area, but overall the location was very peaceful & quiet.
Comment from Hotel Management
Aug 26, 2017 by Sunny, Hotel Management
Dear Guest, Thank you for taking the time to give us a feedback regarding your recent stay. We appreciate your comments and Suggestions. Please feel welcome at our hotel in your future travels. Thanks.
5 out of 5
by David

Posted Jul 21, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017 by Sunny, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback about your most recent stay with us. It was a pleasure to have you here as our guest and we look forward to welcoming you back on your next trip to Humble, Texas!
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Hotel across from mall lots of eating places

Posted Jul 9, 2017
Hotel was nice a little hard to get to or find because it sits off 1960 kinda of hard to see .
Comment from Hotel Management
Jul 10, 2017 by Sunny, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback about your most recent stay with us. It was a pleasure to have you here as our guest and we look forward to welcoming you back on your next trip to Humble, Texas!
2 out of 5
by stacy

Don't stay here.

Posted Jul 3, 2017 on Hotels
The air conditioner did not cool the room until 6am and the jacuzzi tub took over an hour to fill. The breakfast was barely a breakfast. Very unhappy.
Comment from Hotel Management
Jul 10, 2017 by Sunny, Hotel Management
Thank you for providing feedback regarding your most recent stay with us, I am disappointed to hear that details regarding your stay with us were less than satisfactory. Please be assured we have addressed your concerns with the appropriate department to ensure they were corrected. We look forward to welcoming you back upon your next visit to Humble, Texas!