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Overview of Hard Rock Hotel Penang

Photo gallery

Featured Image
On the beach, white sand, beach cabanas, sun loungers
Outdoor pool
Waterslide
Outdoor pool

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationFerringgi Beach1 min walk
    Popular LocationTropical Spice Garden13 min walk
    Popular LocationESCAPE Adventureplay8 min drive
    AirportPenang (PEN-Penang Intl.)59 min drive

Choose dates to view prices

  • Poolview Deluxe Room

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsPoolview Deluxe Room
  • Studio Suite, 1 King Bed, Sea View

    Room amenities

    • 570 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite, 1 King Bed, Sea View
  • Rock Royalty Seaview Deluxe

    4.6/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRock Royalty Seaview Deluxe
  • Lagoon Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsLagoon Deluxe Room
  • Hillview Deluxe Room

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsHillview Deluxe Room
  • Seaview Deluxe Room

    4.1/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSeaview Deluxe Room
  • Deluxe Room, Terrace

    Room amenities

    • 624 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Room, Terrace
  • Roxity Kids Suite

    5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Hill view
    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More detailsRoxity Kids Suite

About this area

George Town

Located in George Town, Hard Rock Hotel Penang is on the beach. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Traveling with kids? Consider East Wind Watersports and Penang Cultural Center. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.
Visit our George Town travel guide
Popular Location

What's nearby

  • Ferringgi Beach - 1 min walk
  • Tropical Spice Garden - 13 min walk
  • ESCAPE Adventureplay - 8 min drive
  • Entopia by Penang Butterfly Farm - 8 min drive
  • Floating Mosque of Tanjung Bungah - 57 min drive

Getting around

  • Penang Sentral - 63 min drive
  • AirportPenang Intl. Airport (PEN) - 59 min drive

Restaurants

  • Starz Diner — 1 min walk
  • Pizzeria — 1 min walk
  • Helena Café — 7 min walk
  • Ferringhi Garden — 7 min walk
  • Guan Guan Cafe — 7 min walk

About this property

Hard Rock Hotel Penang

5-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Penang's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 250 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players, and minibars.
Hard Rock Hotel Penang offers 250 air-conditioned accommodations with DVD players and minibars. 50-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This George Town resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Rock Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: MYR 56 for adults and MYR 28 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 56 for adults and MYR 28 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Can I cancel my reservation for free at Hard Rock Hotel Penang and receive a full refund?
Yes, Hard Rock Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.
Does Hard Rock Hotel Penang have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hard Rock Hotel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hard Rock Hotel Penang?
Self parking is free at this property.
What time is check-in at Hard Rock Hotel Penang?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hard Rock Hotel Penang?
Check-out is at noon.
Where is Hard Rock Hotel Penang located?
Nestled on the beach, this George Town resort is within 1 mi (2 km) of Batu Feringghi Night Market and Ferringgi Beach. Tropical Spice Garden and Eden Parade Shopping Centre are also within 1 mi (2 km).
4.3
Excellent
5 - Excellent
467
4 - Good
393
3 - Okay
90
2 - Poor
21
1 - Terrible
19

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the room facing the pool and pool part for kids the best. food was great.. i actually thanks to the dury manager Mr Aiman who really helpfull..
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room is simple but the pool is awesome. Huge pool with underwater music, attentive staffs. Quick and simple check in process and the hotel was kind to provide to care kits with mask and sanitizer during this pandemic period. Definitely score in providing great service to customers and winning their heart!
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay with pool view is so relaxing and enjoying.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Faucet in the bathroom was leaking but maintenance managed to fix immediately. Good job to the maintenance team in Hard rock Penang.
Stayed 2 nights in Jul 2020

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