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Free WiFi
Free WiFi
24-inch TV with satellite channels
Free WiFi

Guest reviews

3.5/5 Good
378 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

AirportPenang (PEN-Penang Intl.)8 min drive
Popular LocationUniversity of Science-Malaysia (Universiti Sains Malaysia)19 min drive
Popular LocationQueensbay Mall25 min drive
Popular LocationKek Lok Si Temple35 min drive

Choose dates to view prices

  • Superior Twin Room

    4.1/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room
  • Superior Double Room

    4.2/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Double Room
  • Deluxe Triple Room

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More detailsDeluxe Triple Room
  • Deluxe Family

    Room amenities

    • 506 sq ft
    • Hill view
    • Sleeps 6
    • 2 Queen Beds
    More detailsDeluxe Family
  • Jerejak Suite

    Room amenities

    • 506 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsJerejak Suite
  • Pinang Suite

    Room amenities

    • 936 sq ft
    • Sleeps 5
    • 1 King Bed and 1 Twin Sofa Bed
    More detailsPinang Suite

About this area

George Town

Located in Bayan Lepas neighborhood, Raia Hotel Penang is connected to a shopping center. KOMTAR and Kek Lok Si Temple are notable landmarks, and travelers looking to shop may want to visit Queensbay Mall and Penang Times Square. Looking to enjoy an event or a game while in town? See what's happening at Penang International Sports Arena or City Stadium.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • University of Science-Malaysia (Universiti Sains Malaysia) - 19 min drive
  • Queensbay Mall - 25 min drive
  • Penang Times Square - 28 min drive
  • Kek Lok Si Temple - 35 min drive
  • Penang Hill - 38 min drive

Getting around

  • Penang Sentral - 36 min drive
  • Penang Intl. Airport (PEN) - 8 min drive

Restaurants

  • Terrace Cafe — 1 min walk

About this property

Raia Hotel Penang

3.5-star hotel connected to a shopping center in Bayan Lepas
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a business center, and conference space. All 134 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with satellite channels. Guests will also find room service, free newspapers, and free bottled water.
Raia Hotel Penang offers 134 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and slippers.

This George Town hotel provides complimentary wireless Internet access. Satellite television is provided. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking

Food and drink

  • Breakfast available for a fee: MYR 15 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference space (26147 square feet)

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer (on request)
  • Shower

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Free newspapers
  • Phone
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 15 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast and through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Property is also known as

Hotel Penang
Hotel TH Penang
TH Hotel Penang
TH Penang
TH Penang Hotel
TH Hotel Penang George Town
TH Penang George Town
TH Hotel Penang
Raia Hotel Penang Hotel
Raia Hotel Penang George Town
Raia Hotel Penang Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Raia Hotel Penang and receive a full refund?
Yes, Raia Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Raia Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Raia Hotel Penang?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at Raia Hotel Penang on Aug 23, 2020 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Raia Hotel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking and extended parking are free at this property.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at Raia Hotel Penang?
Check-out is at noon.
Where is this property located?
Located in Bayan Lepas, this hotel is 3 mi (4.8 km) from Snake Temple and 3 mi (4.9 km) from Penang International Sports Arena. Queensbay Mall and University of Science-Malaysia (Universiti Sains Malaysia) are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Raia Hotel Penang

3.5
5 - Excellent
64
4 - Good
148
3 - Okay
105
2 - Mediocre
34
1 - Poor
27
3.6
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.3
Property condition

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Staff very friendly and helpful. Evening meal in onsite cafe was very reasonably priced and good quality The room we had was very dated and in need of some remedial works. Air con very basic and not very effective

Stayed 1 night in Feb 2020

1/5

  • Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its spacious room...

Stayed 1 night in Dec 2019