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The Gurney Resort Hotel & Residences

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2 outdoor pools
2 outdoor pools
2 outdoor pools
View from Room

Overview of The Gurney Resort Hotel & Residences

The Gurney Resort Hotel & Residences

3.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Temperature checks
18 Persiaran Gurney, George Town, George Town, Penang, 10250

Explore the area

  • Popular LocationGurney Drive3 min walk
  • Popular LocationGleneagles Penang Medical Centre4 min walk
  • Popular LocationDhammikarama Burmese Buddhist Temple8 min walk
  • AirportPenang (PEN-Penang Intl.)35 min drive

Choose dates to view prices

About this area

George Town

Located in George Town's Downtown George Town neighborhood, The Gurney Resort Hotel & Residences is in the city center and near the beach. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Traveling with kids? Consider Kidland Penang, or check out an event or a game at City Stadium.

What's nearby

  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Dhammikarama Burmese Buddhist Temple - 8 min walk
  • Pulau Tikus Market - 12 min walk
  • Gurney Plaza - 18 min walk

Getting around

  • Penang Sentral - 33 min drive
  • Penang Intl. Airport (PEN) - 35 min drive

Restaurants

  • Gurney Drive — 3 min walk
  • Song River — 7 min walk
  • La France Cafe & Restaurant — 7 min walk
  • Crepe Cottage — 8 min walk
  • Northam Beach Food Court — 8 min walk

About this property

The Gurney Resort Hotel & Residences

Family-friendly George Town hotel in Downtown George Town, walk to Gurney Drive
This smoke-free hotel features 2 outdoor pools, a restaurant, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool, and concierge services are onsite. All 259 rooms boast jetted tubs and offer free WiFi and LED TVs. Guests will also find room service, separate bathtubs and showers, and rainfall showerheads.
The Gurney Resort Hotel & Residences offers 259 air-conditioned accommodations with safes and complimentary newspapers. LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Waterslide

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Conference space (7965 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
The Gurney Resort & Residences
The Gurney Resort Hotel & Residences Hotel
The Gurney Resort Hotel & Residences George Town
The Gurney Resort Hotel & Residences Hotel George Town

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 88 out of 626 reviews
5 - Excellent 14%
Rating 4 - Good. 241 out of 626 reviews
4 - Good 38%
Rating 3 - Okay. 154 out of 626 reviews
3 - Okay 25%
Rating 2 - Poor. 97 out of 626 reviews
2 - Poor 15%
Rating 1 - Terrible. 46 out of 626 reviews
1 - Terrible 7%

3.4/5

Cleanliness

3.5/5

Staff & service

3.0/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The book in staff where squabling the room was dirty the bathroom had broken tiles the the bed covers were so dirtytoilet didnt function properly the walls were so thin could hear EVERYTHING GOING ON IN BOTH SIDES OF OUR ROOM breakfast room terrible staff unhelpful We booked out after 1 night could not get refund of taxes paid even us booking out. Would never recommend this hotel
Stayed 4 nights in Mar 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gurney Resort Hotel: Value for money & charm
Spacious rooms, even connecting ones, with all facilities incl. bathtub & shower; excellent view from upper floors; new, fast elevators; good hotel resto overlocking charming lobby in atrium style. Courteous reception staff; room service staff polite & efficient; pool & recreational facilities on 7th floor good & suitable for families.
Stayed 3 nights in Jan 2020

3/5 Okay

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

3/5 Okay

Traveled with family
Disliked: Property conditions & facilities
The lift is too slow and always wet coz everyone went swimming pool have not enough towel to dry up before going back to hotel room
Stayed 3 nights in Dec 2019