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2 outdoor pools
2 outdoor pools
2 outdoor pools
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Guest reviews

3.4/5
626 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available

Map

Explore the area

Popular LocationGurney Drive3 min walk
Popular LocationGleneagles Penang Medical Centre4 min walk
Popular LocationLoh guan Lye Specialist Centre18 min walk
AirportPenang (PEN-Penang Intl.)34 min drive

Choose dates to view prices

  • Studio Suite (Hollywood Twin Beds)

    3.9/5 guest room rating

    Room amenities

    • 506 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 Twin Bed
    More detailsStudio Suite (Hollywood Twin Beds)
  • Suite, 2 Bedrooms

    3.6/5 guest room rating

    Room amenities

    • 947 sq ft
    • Sea view
    • Sleeps 6
    • 1 Queen Bed and 2 Twin Beds
    More detailsSuite, 2 Bedrooms

About this area

George Town

Located in George Town's Downtown George Town neighborhood, The Gurney Resort Hotel & Residences is in the city center and near the beach. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Traveling with kids? Consider Kidland Penang, or check out an event or a game at City Stadium.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Gurney Plaza - 18 min walk
  • Loh guan Lye Specialist Centre - 18 min walk
  • Penang Adventist Hospital - 4 min drive

Getting around

  • Penang Sentral - 38 min drive
  • Penang Intl. Airport (PEN) - 34 min drive

Restaurants

  • Gurney Drive - 3 min walk

About this property

The Gurney Resort Hotel & Residences

Family-friendly George Town hotel in Downtown George Town, walk to Gurney Drive
This smoke-free hotel features 2 outdoor pools, a restaurant, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool, and concierge services are onsite. All 259 rooms boast jetted tubs and offer free WiFi and LED TVs. Guests will also find room service, separate bathtubs and showers, and rainfall showerheads.
The Gurney Resort Hotel & Residences offers 259 air-conditioned accommodations with safes and complimentary newspapers. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Waterslide

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference space (7965 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 23 2018 to December 31 2020 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
The Gurney Resort & Residences
The Gurney Resort Hotel & Residences Hotel
The Gurney Resort Hotel & Residences George Town
The Gurney Resort Hotel & Residences Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at The Gurney Resort Hotel & Residences and receive a full refund?
Yes, The Gurney Resort Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The Gurney Resort Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.
Does The Gurney Resort Hotel & Residences have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
This family-friendly George Town hotel is located in the entertainment district, within a 5-minute walk of Gurney Drive and Gleneagles Penang Medical Centre. Gurney Plaza and Loh guan Lye Specialist Centre are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for The Gurney Resort Hotel & Residences

3.4
Guest rating
5 - Excellent
88
4 - Good
241
3 - Okay
154
2 - Mediocre
97
1 - Poor
46
3.4
Cleanliness
3.5
Service and Staff
3.0
Amenities
3.0
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The book in staff where squabling the room was dirty the bathroom had broken tiles the the bed covers were so dirtytoilet didnt function properly the walls were so thin could hear EVERYTHING GOING ON IN BOTH SIDES OF OUR ROOM breakfast room terrible staff unhelpful We booked out after 1 night could not get refund of taxes paid even us booking out. Would never recommend this hotel

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gurney Resort Hotel: Value for money & charm

Spacious rooms, even connecting ones, with all facilities incl. bathtub & shower; excellent view from upper floors; new, fast elevators; good hotel resto overlocking charming lobby in atrium style. Courteous reception staff; room service staff polite & efficient; pool & recreational facilities on 7th floor good & suitable for families.

Stayed 3 nights in Jan 2020

3/5

  • Liked: Staff & service, room comfort

Stayed 2 nights in Dec 2019

3/5

  • Disliked: Property conditions & facilities

The lift is too slow and always wet coz everyone went swimming pool have not enough towel to dry up before going back to hotel room

Stayed 3 nights in Dec 2019