Ratings based on 3,139 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from r

Fun times as always

Posted Apr 17, 2017
The rooms are clean and spacious, they provide complimentary water, the bathrooms are nice, and the staff is awesome.
Comment from Hotel Management
Apr 18, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the clean and spacious rooms and our On The House water and amenities. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for the price

Posted Apr 15, 2017
Went here for my brothers 21st birthday. Be aware if you look young you're going to want to get a wristband for alcohol and be prepared to get asked to see it 10 times a night.
Comment from Hotel Management
Apr 18, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. Thank you for your patience with checking IDs, as we take guest safety very seriously. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Great staff Great hotel Great food

Posted Apr 12, 2017
Great staff Great hotel Great food I love this place we come here all the time and it is always amazing... we love this place great food we finally eat at the steakhouse downstairs and it was fantastic or see her server April was amazing it was a great to be there Thanks Marie
Comment from Hotel Management
Apr 18, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the wonderful team members and beautiful rooms. We're glad you've had the chance to enjoy Timberline Grill. It really is a treat. We'll be sure to pass your comments along to April. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Couples
by A verified traveler from Colorado

Fun,Fun,Fun

Posted Apr 10, 2017
Pros: Rooms were very quiet, seems like a quality built hotel. And the price was very comparable to other hotels I've stayed at in the past.
Cons: Make sure the burgers are cooked all the way
Location: Great location. No need to take the shuttles to other casino's, you can walk there.
We had a great time and everything about the hotel was great except for the burger my wife got at their deli. It had a few raw spots in it and she ended up sick that night. We stayed for 2 nights and our first night was ruined due to her being sick,
Comment from Hotel Management
Apr 10, 2017 by Stephanie, Guest Relations Manager , Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the rooms and beautiful locations. We sincerely appreciate your feedback regarding the dining at Waypost Deli, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
2 out of 5
by A verified traveler from colorado

A chopped up mess

Posted Apr 9, 2017
I don't know who designed this hotel, but they were on drugs. I understand that the casino is the main focus, but give me a break. The lobby is stuck somewhere in the events center. They also roped the table games of in the middle of the slots.
Comment from Hotel Management
Apr 18, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments along to our leadership team. We hope to see you again soon for an improved experience. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from denver co

Posted Apr 9, 2017
We enjoy staying every time we come. Thank you for the hospitality.
Comment from Hotel Management
Apr 10, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you always love coming to visit. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

A casino night

Posted Apr 7, 2017
This is a great hotel to stay in. Big rooms,very clean, great atmosphere, hot tub and pool on the roof. Hot tub outside while it was snowing was beautiful.
Comment from Hotel Management
Apr 10, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the beautiful rooms and gorgeous hot tub. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Littleton CO

Great mini vaca

Posted Apr 7, 2017
Pros: caters to guests. Great fitness room. Pool was very busy mainly because of spring break a lot of small children.
Cons: Maybe have more coffee in room
Location: One of our party ran on the bike path near Golden since they went there to visit a relative but came back later that day.
Celebrated birthday. Great food- comfy rooms! A great mini vacation Spa available the pool good restaurant. The buffet was pricey and that food was ok but not that great. The café has great breakfast and the dinner was very good. Service was excellent. We had the Stranahan milk shake with cake and it was AWESOME!
Comment from Hotel Management
Apr 7, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed our On The House amenities and great location. We sincerely appreciate your feedback regarding the in-room coffee and our buffet offerings, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver Colorado

Great mini vaca!

Posted Apr 1, 2017
Love ameristar. Great get away. Maybe have a required time out for the kids at the pool so adults can have a swim. Like at public pools.
Comment from Hotel Management
Apr 4, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable stay. We do have adults-only swim time at the pool after 9pm. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
2 out of 5
by A verified traveler

Overpriced rooms, overcrowded pool

Posted Apr 1, 2017
Seemed that every parent sent their child to the pool so they could go gamble. Employees on casino floor were rude, and after 9pm it was full of way past drunk 20yr olds. Not worth the price at all.
Comment from Hotel Management
Apr 4, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding the pool and service along to our leadership team. Kind Regards, Ameristar Black Hawk.