Ratings based on 3,067 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2017
I ha a wonderful time and pleasant stay. Great hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Beautiful hotel. Amazing mountain views. Rooftop pool.
Comment from Hotel Management
Feb 21, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the beautiful rooms and stunning views. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dillon, CO

Best Hotel/Casino in Blackhawk/Central City

Posted Feb 18, 2017
Pros: It was like you were in Las Vegas.
This was our first time going to Blackhawk. I did some research to find the best place to stay. Ameristar was by far the best place to stay (great rooms!), gamble (most selection), and eat (great selection of restaurants. We walked the town, then drove through Central City. No comparison to Ameristar.
Comment from Hotel Management
Feb 21, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the beautiful rooms and great gaming and dining options. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Such a wonderful weekend. Stress free. Won money. I will be coming back again
Comment from Hotel Management
Feb 16, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you had a wonderful weekend escape, and congratulations on your win! We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
3 out of 5
by A verified traveler

Okay but not great.

Posted Feb 14, 2017
I have to say, we have stayed before and it was great. This stay lacked the previous experience. House keeping of the room was not great and we had to ask for many items. The immaturity of adult guests in the pool area made it on unusable.
Comment from Hotel Management
Feb 16, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We have passed your comments regarding your experience with our housekeeping team and the pool along to our leadership team so we can work to improve. Kind Regards
4 out of 5
by A verified traveler

Holiday partyc

Posted Feb 11, 2017
Room was dingy and sheets smelled terrible. That's all I care to share
Comment from Hotel Management
Feb 13, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We sincerely appreciate your feedback regarding your experience with our rooms. We will pass your feedback along to our leadership teams. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2017
Nice hotel. Had a great casino and beautiful pool.
Comment from Hotel Management
Feb 1, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to see you had an overall enjoyable stay and loved the beautiful pool and wonderful gaming options. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was beautiful

Posted Jan 24, 2017
Hotel room was very nice, the view was beautiful, the only think I didn't like was hrs. For gift shop.
Comment from Hotel Management
Jan 26, 2017 by socialmediaabh@ameristar.com, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the beautiful rooms and the view. We sincerely appreciate your feedback regarding the gift shop hours, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston tx

2 nights was perfect

Posted Jan 23, 2017
Nice and clean room friendly stuff great spa facility nice casino
Comment from Hotel Management
Jan 26, 2017 by socialmediaabh@ameristar.com, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the beautiful rooms and the wonderful spa. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 22, 2017
Great Hotel good food great gambling very clean. Room was nice and clean however the bed in our room was very hard did not sleep well first time we've had a problem with a bed we have stayed there several times
Comment from Hotel Management
Jan 26, 2017 by Stephanie, Guest Relations Manager, Hotel Management
Good afternoon - Thank you for choosing to stay and play with us at Ameristar. We're thrilled to hear you enjoyed the wonderful gaming options and the beautiful rooms. We sincerely appreciate your feedback regarding the beds, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.