Ratings based on 336 Verified Reviews

3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to many nice beaches and food

Posted Feb 11, 2018
Very nice experience will recommend to others and try to book next time with family
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay in Penang

Posted Jan 16, 2018
I loveeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perak

Cool place to be if you love Penang heritage!

Posted Dec 27, 2017
The place is clean and bright while the receptionists are friendly, very professional and helpful! Felt at home in no time! Our air conditioning was not working and the staff fixed it in no time and even came later to make sure that the problem was fixed. The common bathrooms are very clean and well maintained at all time! We felt like second home though Penang was actually where I was born and bred! Parking too was spacious while the security guard was friendly and I even saw a little girl shaking hands warmly to bade him goodbye like they have been friends all their lives! ! The hotel is right in the heart of Georgetown! Food and shopping are so convenient! I even took the name cards from the counter to share with my friends! I gave the reception a shock when I told them I wanted to complain about the hotel! Then the staff became tense and I simply told them that the place was too nice! Bottom line being this is one of the best simple hotels I have been! Thank you and keep up the excellent services ! My frank and 2 Sen opinion........
5 out of 5
by A verified traveler

Good place

Posted Nov 17, 2017 on Hotels
I enjoyed my stay here. Keep in mind I did not have a private bath or even a toilet or sink in my room. But it was really clean and a nice building, well located in George Town.
2 out of 5
by A verified traveler

Too small of a room

Posted Nov 16, 2017 on Hotels
We found the room small and cramped. There was no where to put our suitcase except on the floor and there was little room to walk or turn around. There was no separate shower and the shower nozzle dripped over the toilet and the bathroom area so the toilet and the floor were continually wet. The bathroom counter was too small for even our small toiletries bag. The cover on the bed was grey and dirty looking.
3 out of 5
by arnizah

Posted Oct 31, 2017 on Hotels
shared bathroom which there are sharing with female & male on that area.
4 out of 5
by Jurrifah

This traveler left a rating score only Posted Oct 29, 2017 on Hotels
5 out of 5
by Siti Hajar

This traveler left a rating score only Posted Oct 25, 2017 on Hotels
1 out of 5
by Leow

TERRIBLE 2 NIGHTS STAY

Posted Oct 18, 2017 on Hotels
This is the most terrible hotel I stayed with no proper facilities at all in the room. No mineral water provide. I left some clothes in the room but never call to inform as well.
3 out of 5
by Yentsen

This traveler left a rating score only Posted Oct 18, 2017 on Hotels