Ratings based on 999 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Clean and pleasant

Posted Dec 17, 2017
We needed a one-night stopover on a long road trip. This was a great choice. The pool and hot tub looked so inviting but unfortunately we didn't have time to enjoy them. We were impressed by how pleasantly we were received, by the family friendly seasonal decorations in the lobbies, and by the comfort and cleanliness of our room. The hot breakfast (with eggs and bacon!) was a great start to the next morning. If I ever again need a stopover near Lexington, this is the place I will return to! You won't find a better place for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great location, easy access.

Posted Dec 11, 2017
Right along I-75. Welcoming staff who were friendly and helpful in suggesting a dinner place nearby. Hotel was clean, nicely decorated and beds were comfortable. Nice room amenities. The complimentary breakfast offered good choices of both hot and cold selections - one of the best we have ever had while enroute, all at a very reasonable rate. We would return when travelling that way again.
Comment from Hotel Management
Dec 11, 2017 by Mia K, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and we look forward to welcoming you back.
2 out of 5
by A verified traveler from Lexington, Kentucky

Nice, BUT...

Posted Dec 9, 2017
The room was clean and spacious. The room location next to the ice machine, vending machines, and pool was not so nice. Lots of traffic, noise, and bunches of teenage girls running back and forth talking and laughing hysterically and loudly. I suspected the location would be an issue when the desk clerk told us our "type" of room wasn't available for early check in. I assume that was code for an Expedia booked room.
Comment from Hotel Management
Dec 11, 2017 by Mia K, Hotel Management
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the room location. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Dec 5, 2017
Wonderful stay. Very friendly staff! Kid friendly too!
Comment from Hotel Management
Dec 5, 2017 by Mia K, Hotel Management
Thank you so much for your feedback! We are glad you had an enjoyable stay and hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from georgetown, ky

Super stay

Posted Dec 4, 2017
Best staff ever. Felt like we had known them for yrs. Super helpful! Can't wait to stay there again.!
Comment from Hotel Management
Dec 5, 2017 by Mia K, Hotel Management
Thank you so much for your feedback! We are glad you had a wonderful stay with us and look forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Posted Nov 29, 2017
Cons: Room #103 electrical outlet across from bathroom needs to be replaced. Refrigerator did not work.
Arrived late left early, but it was a good experience. Good continental breakfast.
Comment from Hotel Management
Dec 1, 2017 by Mia K, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used for improvements in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
Long day on the road. A very pleasant retreat from the stress of the day.
Comment from Hotel Management
Nov 28, 2017 by Mia K, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed stay. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Just what we needed

Posted Nov 26, 2017
Pros: See above
The hotel staff members were over the top cheerful, friendly, and helpful. Our rooms were just what we needed for our short stay--clean and in a quiet area. The pool was much better than expected, and the included breakfast offered several choices for young and old.
Comment from Hotel Management
Nov 27, 2017 by Mia K, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our pool and Breakfast offerings. We look forward to your next stay.
5 out of 5
Recommended
for Other
by A verified traveler from Toronto, ON, Canada

The Way It Should Be

Posted Nov 26, 2017
Pros: Spacious room. Nice staff.
Cons: Raised toilet seat. More safety hold bars around the toilet. Lower price.
Location: Unknown to me as I was en route to FL and didn't care to see or do much except rest and clean up.
All was correct except there should be a raised toilet seat for the disabled traveller and more hold bars near the toilet. Lovely staff. Spacious room. I will definitely stay here again. A bit over-priced.
Comment from Hotel Management
Nov 26, 2017 by Mia K, Hotel Management
Thank you for your feedback. We apologize for the inconvenience you mentioned regarding the restroom.
4 out of 5
by A verified traveler from Maryville, TN

One night

Posted Nov 24, 2017
Pros: See above
I simply needed a room for Thanksgiving evening before driving home on Friday. My experience was fine in every way..
Comment from Hotel Management
Nov 25, 2017 by Mia K, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us during Thanksgiving. We look forward to your welcoming you again soon.