Ratings based on 684 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to town and shopping complex

Posted Jan 4, 2018
We have stayed there before and this time we were a bit disppointed as they were no fruits in our room and no papers were provided for us. We really like this hotel and kind of thought that we Are getting the same as always. I hope that they do not let his happen to returning guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Clean hotel

Posted Jan 2, 2018
Very clean hotel, comfortable, great breakfast, friendly staff. Only downside is beach is far away. I would stay there again.
Comment from Hotel Management
Jan 4, 2018 by Admin, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice and clean

Posted Jan 1, 2018
Nice and clean. Good value. Good local food down the street. Shopping mall close by too.
Comment from Hotel Management
Jan 4, 2018 by Admin, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Singapore

Average Hotel

Posted Dec 27, 2017
Staff were not friendly during the check in, hardly any smiles. Plus point for this hotel is the good eating places within walking distance.
Comment from Hotel Management
Dec 30, 2017 by Admin, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler from Taiwan

Face beach

Posted Dec 26, 2017
Old hotel and location not well, but room is clean and facilities is nice, if you just want stay at hotel, it should be good choice
Comment from Hotel Management
Dec 30, 2017 by Admin, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Short Stay Only

Posted Dec 18, 2017
Pros: Good position, friendly staff, excellent food service and overall very comfortable.
Everything was excellent. Staff very helpful. Thoroughly recommended.
Comment from Hotel Management
Dec 30, 2017 by Admin, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Clear, nice, near to town.

Posted Dec 17, 2017
First room allotted air conditioning not working, had to change room. Other that, parking facilities haphazard without priority for hotel guests
Comment from Hotel Management
Dec 30, 2017 by Admin, Hotel Management
Thanks for staying with us. We appreciate your feedback! We’ll work hard to fix the issue you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Good Value

Posted Oct 30, 2017
Pros: Everything
Comfortable hotel with large room and good views. Excellent service. A pleasure to stay at. Had a smorgasbord dining experience which was 10/10.
Comment from Hotel Management
Nov 9, 2017 by Evergreen Laurel Hotel Penang, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Dora

Posted Oct 22, 2017 on Hotels
Comment from Hotel Management
Nov 11, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by HOE SOON

Posted Oct 20, 2017 on Hotels
Comment from Hotel Management
Nov 11, 2017
Thanks for staying with us. We appreciate your feedback!