Ratings based on 670 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Georgetown

Posted Nov 19, 2017
Great location in Georgetown looking at colleges. Old hotel but spacious rooms and very reasonable.
Comment from Hotel Management
Nov 22, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that you enjoyed our new furniture pieces that have been recently replaced. We hope you will come back and see us again soon. Tiago Santos
3 out of 5
Recommended
for Everyone
by A verified traveler from raleigh

Posted Nov 13, 2017
Hotel is in great location. Easy to walk to Georgetown University and M street. Hotel is a little run down. The room was comfortable, but there was a solid draft from the window. Hotel needs a fresh coat of paint.
Comment from Hotel Management
Nov 19, 2017 by The Georgetown Inn, Hotel Management
Dear Michele, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The Georgetown Inn is currently undergoing some exciting renovations/redesigns and inclusive of that, are window replacements. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Overall positive stay as the location, amenities and staff were great. However, when the weather turned cold, my room would not heat up properly. Heater was broken and a space heater was provided without asking. Also experienced intermittent internet and power outages in my room, possibly due to the space heater tripping a breaker not located in my room. Also, needed to have staff come and unclog slow shower drain that was nearly causing shower to flood floor when used (which staff did promptly and professionally).
Comment from Hotel Management
Nov 17, 2017 by The Georgetown Inn, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The Georgetown Inn is currently undergoing some exciting renovations/redesigns and inclusive of that, is the improvement of the HVAC I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
We stayed only one night as we were visiting colleges in the DC area. Georgetown is such a great area, there is tons of shopping and restaurants nearby. The Georgetown Inn was quite comfortable, clean and well appointed, I would definitely stay there again.
Comment from Hotel Management
Nov 10, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Tiago Santos
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami,FL

Wonderful Location! in the middle of Georgetown.

Posted Oct 18, 2017
Small hotel with slightly dated decor but very comfortable and in wonderful Georgetown location. Great for walking and surrounded by restaurants and shopping. Next time in DC will stay here again!
Comment from Hotel Management
Nov 10, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have actually made quite a few changes since your last stay with us. With the exception of a few pieces, all of our guest rooms have had the furniture replaced to match the new wallpaper and carpet. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Tiago Santos
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Hotel is small and quaint -great location.

Posted Oct 16, 2017
Hotel is a small and neighborhood feel hotel. It is located close to Georgetown University - the purpose of our stay. The king bed was very comfortable and the room was spacious with a lounge area. The staff is lovely.
Comment from Hotel Management
Nov 10, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We sincerely appreciate your kind words. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Tiago Santos
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great location and reasonable price

Posted Oct 16, 2017
Pros: Friendly staff. Great location. Comfortable bed.
Cons: No fridge in the room.
Right in the heart of Georgetown we loved the location. Excellent parking set-up, could leave the car for the day while we strolled along the Potomac down to The Lincoln Memorial (about 40 mins). Martins Tavern is just across the street and provided a terrific meal.
Comment from Hotel Management
Nov 10, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are actually working on having refrigerators in all of our guest rooms and will know for certain in the beginning of 2018. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Tiago Santos
3 out of 5
by A verified traveler

Georgetown hotel

Posted Oct 11, 2017
Air conditioner didn't work Couldn't open window Room didn't smell fresh
Comment from Hotel Management
Nov 12, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It is quite frustrating that after spending over $1.2 million on our HVAC system, it is giving us problems less than 3 years in. Rest assured that we are working to get any issues fixed. I will pass on your feedback to our Director of Housekeeping. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Tiago Santos Director of Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Have loved this hotel for years Perfectly sized and comfortable rooms Great location and caring staff
Comment from Hotel Management
Nov 17, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for your kind words and for your continued patronage. We hope that you are enjoying our new changes. We hope you will come back and see us again soon. Tiago Santos
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean Rooms, Great Shower

Posted Oct 3, 2017
The room was very clean and the bathroom was pretty nice. I was only here for one night for a work trip but the bed was not as comfortable as my own and the sheets not very soft. Other than that, great stay in a great location
Comment from Hotel Management
Nov 17, 2017 by Tiago Santos, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are very sorry to hear that you did not enjoy the mattress and hope that it will be next on our list of projects as we are nearing completion of furniture renovations. We hope you will come back and see us again soon. Tiago Santos