Ratings based on 397 Verified Reviews

3.6 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Dirty room

Posted Apr 23, 2018
Very dirty room with sheets that were not changed. A panda is was found in the sheets and nothing was offered to us in return. Not returning here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville

Nice experience

Posted Apr 16, 2018
Nice room. Was clean and comfortable. Circumstances were such that I needed to stay in the room for a few hours past normal checkout time on the last day. Discussed that situation with them ahead of time; they let me stay those extra few hours without charging for an extra day.
Comment from Hotel Management
Apr 22, 2018 by Dan, Hotel Management
Thank you, Jake.
1 out of 5
by A verified traveler

Want Hot Tub Rash? Stay here!!

Posted Mar 2, 2018
Pros: location and price
Cons: Pool Maintenance
My children really enjoyed the very warm pool after a day of extreme cold skiing. But once we got home, they both had rashes and welts. While our original panic was that it was bed bugs, the exterminator and the doctor determined that it wasn't bed bugs, but folliculitis, also known as Hot Tub Rash due to a poorly maintianed pool. I doubt we will ever stay there again.
Comment from Hotel Management
Mar 7, 2018 by Dan, Hotel Management
I am sorry for the experience; however, we don't know for certain the cause of that skin irritation that occurs after the hair follicles are opened up from some type of friction, such as tight clothing and the skiing action. We've had no other complaints and do maintain the pool well with the help of Certified Pool Operator. Dan
4 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
Comment from Hotel Management
Jan 19, 2018 by Dan, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Aurora, CO

Simple inexpensive hotel

Posted Jan 12, 2018
This is a simple mountain hotel. Nothing fancy - in fact bring your own shampoo or ask at the front desk. The room was clean and spacious with plenty of space for the extra ski clothes to dry and space for a family of 4 to comfortably get dressed. The pool is a mini greenhouse! Perfect after a day driving or skiing. Things that could use improvement - put traction mats on the walkway to the pool (it was icy); blend the air out of the hot water radiator heating system (it's too noisy for a good night sleep).
Comment from Hotel Management
Jan 19, 2018 by Dan, Hotel Management
Hi, Thank you for staying and for the awesome review. Appreciate the ideas too. Dan
5 out of 5
by A verified traveler

Ski Loveland

Posted Jan 10, 2018 on Hotels
Excellent place: clean rooms, amazing staff, hot tub, heated pool, very good restaurant in the parking lot, grocery within a block, dispensery within two blocks and a local wine and liquor store. Just an awesome little place.
Comment from Hotel Management
Jan 14, 2018 by Dan, Hotel Management
Hello D Mark, Thank you for staying and for the positive review. Dan
4 out of 5
by A verified traveler

Close to Area Attractions, Restaurants.

Posted Jan 1, 2018 on Hotels
This hotel is right near all the action! We had a Santa Train ride planned with all our kids and grandkids and asked for connecting rooms, and that is exactly what we got! It was so convenient to have our family right by each other! There is a nice restaurant next door so we all walked there before the train! Check-in was easy, the kids got to swim after the train, pool was working, hot tub was not. The only other thing that might have been nice is if there would have been coffee makers in our rooms, we went to the office for coffee the next morning and they didn't have nay brewed there either, so we had to run over to the gas station which was a bit of a hassle! Other than that everything worked out well!
Comment from Hotel Management
Jan 14, 2018 by Dan, Hotel Management
Thank you for the business. Also, for the nice, detailed review. We do have coffee makers for the rooms upon request. Mornings can get busy and the lobby coffee just takes three minutes to brew. The next batch was all most done. Thanks again. Dan
5 out of 5
Recommended
for Everyone
by A verified traveler from COLORADO

Great place! Great price.

Posted Dec 19, 2017 on Orbitz
The inside pool was actually very warm! A huge plus for us as we used it twice and it seems that every pool we have ever been too has been very cold. The price was Great! It isn't a fancy hotel but clean and comfortable. 2 doubles and a twin made it very comfortable for a family of 5 to stay in. We would definitely go back.
Comment from Hotel Management
Dec 20, 2017 by Dan, Hotel Management
Hello Jen, Thank you very, very much for your compliments. Dan
2 out of 5
by A verified traveler from New York

Came back because the first experience 2 years ago

Posted Dec 14, 2017
Pros: Location To skiing and the town it’s in.
Cons: Cleanliness
Location: Very close to great skiing and hiking and located in a great little town
Was great. The room stunk like vomit and perfume. The bed had lumpy mattress cover that you could feel under the sheet. The bathroom tub had hair in it. I would expect this room for 50$ a night not 110$
Comment from Hotel Management
Dec 17, 2017 by Dan, Hotel Management
Hello, I do apologize. I did not follow up with the housekeeper well enough. We strive to do well, and I wish you would have let me know that evening, or in the morning of check out. Dan
5 out of 5
by Jeannie

Recommend!

Posted Nov 17, 2017 on Hotels
Very clean, friendly front desk, pool was veey warm and loved the rustic furniture. Breakfast just muffins and instant oatmeal
Comment from Hotel Management
Dec 10, 2017
Thank you. Once again, a good cleaning crew.