Dead Crickets and Bugs in Room!
Posted Oct 17, 2016
Unfortunately, our room had two dead crickets in it upon arrival. The front office employee was kind enough to come up and sweep the crickets up. We thought that was the extent of the bug issue, but after sleeping one night, my daughter woke up with 5 bug bites all over her legs. Unfortunately, they didn't look like just plain mosquito or bug bites, they were extremely itchy and they blistered and oozed over. The following night we were switched to another room that was cleaned that day, but again we walked in to a dead cricket. Overall, the staff was very attentive about our bug issues; however we were let down by the cleanliness of the rooms. The rooms did not look like they were thoroughly cleaned, especially in the corners and up against the walls. They were dusty and just not up to par with the cleanliness that a hotel room should be--especially if they were cleaned that day! The carpets in both rooms were dirty and after the bug bites in bed, unfortunately, we will not be staying at another Holiday Inn in the near future. Cleanliness and bugs should not be an issue at a hotel.