Ratings based on 377 Verified Reviews

3.5 out of 5
76% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from SG

Penang George town

Posted Oct 19, 2017
Maintenance of property poor. Bed sheet yellowish. Aircon and hot water good.
2 out of 5
by A verified traveler

Decent hotel in middle of town, close to good food

Posted Jul 23, 2017
Pros: Clean
Cons: Should not cut back on provision of soap, etc. No face towel.
Location: Good central location. Walking distant to Comtar, good food, central market, etc
Housekeeping does not replace disposables unless asked
5 out of 5
by Chin Guan

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 25, 2017
Room with window facing an airwell should be stated as "No View" !
Comment from Hotel Management
Sep 3, 2017 by .., Hotel Management
Its a superior room ,and it is a normal standard room.which have no view .
3 out of 5
by Kee Leong

Easy to get Foods

Posted May 24, 2017 on Hotels
Overall goods to stay
Comment from Hotel Management
Sep 3, 2017
Thank you for the good feed back
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 27, 2017
Pros: location
Cons: internet speed
stratergic location in city center and walking distance to nearby hawker place.
2 out of 5
by A verified traveler

Hotel is average .

Posted Mar 29, 2017
Cons: Bath Towel , maybe can provide also face tower, hand towel as well. Please ensure the all towels are clean and useable.
Location: The location is perfectly ok . there are foods around the hotel within walking distance. And also the transport is ok .
During the stay , we encounter that the towel given to us are not clean and have smell. Then we have to request for new and clean towel . There is no face towel only bath towel. Hotel staff service slow. Reception staff not so efficient. Although this is a new hotel , but not up to our expectation.
2 out of 5
by A verified traveler

Budget hotel at central location.

Posted Mar 15, 2017
Pros: At central of city. Not so expensive. Staff were cooperative. Cons: Pathetic Internet, It is important for a traveller coming from foreign country. just ping to google had ~1500 ms delay.. Imagine the page load. Very small room, no balcony, no amenities like swimming pool, zym etc. old towels, (I doubted if they change the towel daily, they did but it was very old), Aircon was not good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good choice

Posted Mar 14, 2017
Location is convenient for yummy food. Is clean and near enough to walk to Penang road. Also easy to catch buses.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Posted Feb 18, 2017
Convenient location, clean & comfortable room, friendly staff!