Ratings based on 499 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2015
A perfect vacation hotel for visiting all casinos in Black Hawk CO.
4 out of 5
Recommended
for Everyone
by A verified traveler from WY

Best for the price in Blackhawk.

Posted Aug 28, 2015
Pros: Convenience to casinos
Cons: Evening casino buffet.
Location: Free shuttle in Blackhawk, transfer to free shuttle to Central City. Nice glass artist shop in CC, also a historical photo creator next door. Nice.
Just an overnight stay. Most everything was to our liking. Nice mountain retreat.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boulder Colorado

We enjoyed our stay.

Posted Aug 27, 2015
Our accommodations were great Clean lobby,room and casino. Helpful staff esp front desk and buffet restaurant staff. We had a relaxed stay. Very good time we wil go again soon.
Comment from EPC
Aug 27, 2015 by General Manager, EPC
We appreciate your feedback, and it's great to hear that you enjoyed your stay with us! We're glad our staff, room quality, and relaxing atmosphere have persuaded you to stay with us again! We can't wait to have you back. Enjoy your next stay, and thank you for your time!
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Anniversary getaway

Posted Aug 21, 2015
Room was nice, but extremely cold the whole time we were there. Turned the temp up to 90 and still cold. Shower also did not get hot and sprayed more one floor then you. Staff was extremely friendly and location was great walking distance to everything we wanted to do.
Comment from EPC
Aug 24, 2015 by General Manager, EPC
We appreciate the feedback, and we'll make sure the issues with the room are seen and addressed soon! We're glad that everything went great besides that. Our staff works very hard to make sure our guests are feeling welcome and comfortable, and we're glad you were able to enjoy the entire area during your visit. Hopefully you choose us to host you again the next time you're in the area. We're looking forward to it!
3 out of 5
Recommended
for Everyone
by A verified traveler

Could use some maintenance

Posted Aug 20, 2015
Pros: Casino
Cons: Just needed a little remodeling
Location: Other casinos
Room looks like it was in process of being remodeled, wall had exposed anchors and needed paint from previous wall mount TV, grout in tile on floor looked like it needed cleaned, carpet dirty.
Comment from EPC
Aug 24, 2015 by General Manager, EPC
We appreciate the feedback, and we will make sure to forward your concerns. They will be addressed soon. Thanks for bringing this to our attention, and we hope this doesn't discourage you from staying with us again. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and casino

Posted Aug 17, 2015
Hotel is very nice, casino has a lot of room with plenty of things to do and places to eat. Had a live band playing in the evening.
Comment from EPC
Aug 17, 2015 by General Manager, EPC
We appreciate the feedback! We're glad you were happy with the services we offer here. We always want to keep our guests entertained, especially with live music! Hopefully the atmosphere and events going on will bring you back for more. We're looking forward to it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
Pros: Convenience of location and able to gamble and room in the same hotel.
Cons: The restaurant could use some updating. The breakfast buffet was not as good as the dinner buffet. Staff was very nice, however.
Location: Loved the walk along the creek.
A nice getaway, beautiful mountain scenery. The shuttle is a nice amenity.
Comment from EPC
Aug 17, 2015 by General Manager, EPC
We're glad you were able to visit us over the weekend, and we hope you took in all the sights while you were here! Hopefully you had fun during your time with us. We look forward to having you back during your next Black Hawk visit. Thanks for your time!
3 out of 5
Recommended
for Everyone
by A verified traveler from Monticello IN

Clean and modern. Handicap room was great.

Posted Aug 16, 2015
Mix up at check in but Manager found us a room in the older tower. It was clean and modern and handicap accessible. Chair had a stain on seat. Finding close parking was a challenge but so was finding the hotel. Night clerk in Lady Luck hotel was on a personal call as I heard her tell the other party she wasn't busy as we stood in front of her waiting to ask directions to restaurants. Which we wouldn't have had to do if the room had complete hotel listing book. Overall a decent stay.
Comment from EPC
Aug 18, 2015 by General Manager, EPC
We appreciate the feedback, Greg, and we hope the early inconveniences didn't set the tone for an unpleasant stay. We hope you had fun at the casino and enjoyed your meal at our fine dining options. We look forward to hosting you again, and thank you for your time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Meal deal with room purchase

Posted Aug 11, 2015
Check in process a little slow due to only two staff on duty at front desk. Overall nice place and good buffet. Join the new players club and get two free meals after 30 minutes of play (on 2 cent slots in my case). A 50.00 dollar value that offsets hotel cost.
Comment from EPC
Aug 14, 2015 by General Manager, EPC
We appreciate your feedback, and it's great to hear that you had a good time during your stay! We are also happy to see that you took advantage of our member benefits (because we think our food is top of the line)! Hopefully your positive experience encourages you to come back for another visit. We're looking forward to it! Thank you for your time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 6, 2015
Pros: Comfortable bed & pillows. Great water pressure, everything worked!
Cons: Would be nice to have a microwave in room.
Convenient and reasonable price. We enjoy the Buffet and Casino.
Comment from Hotel Management
Aug 10, 2015 by General Manager, Hotel Management
We appreciate the feedback. It's great to see that you were able to play at our casino and try our buffet along with staying at the hotel (you completed our trifecta)! We hope you have just as much fun the next time you visit, and we hope it's sooner rather than later. Thank you for your time!