Ratings based on 213 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Zheng

Thanks SO Hotel. Good service

Posted Oct 10, 2017 on Hotels
Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2017 on Hotels
4 out of 5
by A verified traveler

Good Service

Posted Aug 10, 2017 on Hotels
The basin is not in the bathroom.
4 out of 5
by A verified traveler

Great staff

Posted Jul 21, 2017 on Hotels
Well, the price you pay for, can't expect too much. The staff are really friendly and helpful. it makes the stay better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2017
comfortable. staff was nice. have a free car wash service (need to inform 1 day in advance). worth the money
3 out of 5
by A verified traveler from Kuala Lumpur

Average hotel with very basic facilities

Posted Apr 30, 2017
Location is at central Georgetown, near Lorong Selamat. The room is pretty small with no cupboard and toiletries. The parking is limited but you can still park nearby shops. Not highly recommended.
3 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Posted Apr 4, 2017
Reasonable to hotel to stay for short business trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 4, 2017
Good location in the city. Good food within walking distance.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 26, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur, Malaysia

Good for short stay

Posted Dec 27, 2016
Pros: Staff are nice and friendly.
Cons: Car park and if possible to add some rack for guest to put their luggage or bags instead of putting on the floor.
Location: Nearby Siam Road Char Koay Teow (One of Penang's most popular char kway teow stalls), Perfetto Mansion Restaurant, Tao Kae Noi caffe (Thai Steamboat)
Shampoo and Pillows for guest to choose. Clean & comfortable. However, the basin is outside the bathroom.