Ratings based on 100 Verified Reviews

4.6 out of 5
83% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Laguna Niguel, Ca

Small boutique hotel with a big name.

Posted Sep 6, 2017
A very nice small property, walking distance to shopping area and restaurant. We love the Yard.
Comment from Hotel Management
Sep 11, 2017 by Dean, Public Relations Coordinator, Hotel Management
Hi, Paul. Thank you for staying at The Ritz-Carlton Georgetown, Washington D.C. We appreciate your five star review and look forward to welcoming you back onto our property in the very near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. 1mn away from M Street

Posted Jul 19, 2017
Very nice staff. Very nice room. Very nice lobby.
Comment from Hotel Management
Sep 11, 2017 by Dean, Public Relations Coordinator, Hotel Management
Hi, LZ. Thank you for staying at The Ritz-Carlton Georgetown, Washington D.C. We appreciate your five star review and look forward to welcoming you back onto our property in the very near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
This hotel never disappoints. The rooms are great and the location is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pgh

Great stay as usual

Posted Jul 5, 2017
Pros: Service, location, room on Church side.
Cons: Its pricey, but you do get what you pay for.
Location: Georgetown. DC. 10 - 15 minute walk along the river to Kennedy Center, always safe and bustling with activity.
We checked in for a night to experience DC and see a show at Kennedy Center. We stay here a few times a year for one or two nights. The staff is wonderful and exceeds expectations. Breakfast is great. They have always accommodated our arrival and departure needs. One time when they made a reservation error we were given a suite in another hotel and dinner.
Comment from Hotel Management
Jul 10, 2017 by Dean, Hotel Management
Hello Steve, Thank you for the wonderful review of The Ritz-Carlton, Georgetown. We are thrilled to hear that the two of you enjoyed your experience and certainly look forward to welcoming you back in the very near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn

100% YES

Posted May 9, 2017
Pros: The staff was extremely courteous and accommodating.
Location: The hotel is in a great area of DC. It's very walkable, with many shops and restaurants nearby. No need for a car if you're staying in Georgetown.
My niece and I stayed at the Ritz Carlton Georgetown recently on a sight seeing trip to DC. Unfortunately I became ill during my stay. The staff made our stay very comfortable and although I was sequestered to my room, I felt comfortable and well cared for.
Comment from Hotel Management
May 19, 2017 by Dean M. Zacharias, Public Relations , Hotel Management
Thank you for staying at The Ritz-Carlton, Georgetown, Kris. We are delighted to hear that our ladies and gentlemen took care of your needs while you were under the weather. We certainly look forward to welcoming you and your niece back to property in the very near future!
5 out of 5
by Sonal

Gem in Georgetown DC

Posted Apr 7, 2017 on Hotels
Amazing Stay..Staff was very hospitable and service was excellent
Comment from Hotel Management
May 19, 2017
Thank you for staying at The Ritz-Carlton, Georgetown, Sonal. We are delighted by your positive feedback and look forward to welcoming you back to property in the very near future!
1 out of 5
by A verified traveler

No room available despite paying and confirmation

Posted Apr 5, 2017
I booked at the hotel a month in advance of my stay via Expedia. I booked the Ritz in Georgetown specifically because my boyfriend was coming home from several months overseas and we had not seen each other since November. When we arrived at the hotel, we were told that there was no room available, despite my booking and confirmation email. The front desk said that they tried to get in touch with me, but I received no calls, no voicemails, and no emails. This is unacceptable, and frankly I would expect more from a hotel with such an exalted reputation. Their solution was to move us us to another, lower caliber hotel across town and drive us over. While I appreciate that they covered the cost of the room, their poor management, and customer service ruined what was supposed to be a special night for us. The plans we had in and around the hotel had to be cancelled at the last minute. I can't express how disappointed we were.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Pros: Location, quiet hotel in a busy neighborhood.
Location: Came to see Georgetown, it was perfect.
Excellent service by staff, very friendly and helpful
5 out of 5
by A verified traveler

Excellent Georgetown hotel

Posted Mar 7, 2017 on Hotels
Lovely hotel in a great location. Helpful and friendly staff.
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Thank you for your 5 star review, I was delighted to read your comments and hope that we will have the pleasure of welcoming you back to our property in the very near future. Please don't hesitate to reach out to should there ever be something that I can assist with. Best wishes, Dean Zacharias
5 out of 5
by Louis G

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Hi Louis, Thank you for your 5 star review, I was delighted to read your comments and hope that we will have the pleasure of welcoming you back to our property in the very near future. Please don't hesitate to reach out should there ever be something that I can assist with. Best wishes, Dean M. Zacharias